Choose how you pay your bill
You can pay your Council Tax by instalments, or all at once:
Monthly instalments: Bills are issued with 10 instalments. This is unless you have opted to pay over 12 instalments. If you would like to change to 12 instalments, please complete the form below:
Apply to pay your council tax by 12 instalments online.
or email the Local Taxation Team on the details below. Please enter '12 instalments' as the subject.
Instalments are due on the 1st of each month. If you pay by Direct Debit, you can choose to pay on the 1st or 15th of the month. If you move house part-way through the year, or need a new bill, the number of instalments may be less than 10/12.
Weekly payments: The instalments are spread over a maximum of 43 instalments from April. Weekly instalments can be paid by any of the methods shown below. This includes Direct Debit. If you would like to switch to weekly payments, please contact us when you receive your bill.
Annually: If you pay annually, the payment is due on 1 April or 1st of the month. This is following the issue of the bill if it is issued later. Direct Debit payers have the option of paying on 1st or 15th of the month.
Half-yearly: Payments are usually due on 1 April and 1 September. There is an option of the 15th for Direct Debit payers.
You will need your Council Tax reference number before you can pay. You can pay in one of the following ways:
To pay online you will need your:
- Council Tax reference number (9 digits long, or 8 digits if the number begins with 8)
- Debit card (sorry, we do not accept credit cards)
Pay by direct debit or standing order
Pay by telephone
A telephone payment service is available 24 hours per day, 7 days per week. Please telephone 01768 867324 or 01768 865733 and have your debit card and Council Tax bill ready. You will need to refer to the front of the bill for:
- your Council Tax reference number and
- the amount to pay.
If your Council Tax reference number ends with an X, please use the * button on your telephone pad. You will be advised of the authorisation number at the end of the call. You may want to make a note of this.
Pay using the internet or telephone banking
If you have this facility with your bank, you will need our bank details, which are:
Sort Code 20-66-97; Account Number 20346780
Use the Reference Number shown top left on the front of your Council Tax Bill.
Pay at the Post Office or PayPoint Store
Payments can be made by cash or debit card. All payment documents have a barcode on them. This is all you need to make a payment at the Post Office or PayPoint store. Locate your nearest PayPoint store.
Please ensure you use your most recent bill or reminder as the barcodes have recently changed. Council Tax Payment Cards are no longer valid and if you use this your payment may not reach the Council. If you have one of these, please dispose of the card by cutting it up.
What happens if I don't pay?
We expect you to organise your finances so that instalments are paid by the due dates. We will not normally make alternative arrangements. For more information see difficulties in making payments.
If you do not pay an instalment within 14 days of the due date, a reminder notice will be issued. Only two such notices can be issued in any one financial year. If an instalment is missed for a third time, you will be sent a 'final notice' for the full remaining amount due for the year. Further non-payment will result in the issue of a Summons, with additional costs of at least £63. For more information see Council Tax recovery and enforcement.