Save time, do it online: Pay Apply Report

Difficulties in making a payment

If you are experiencing financial difficulties and cannot pay, please contact the Local Taxation Team without delay.

  • Telephone: 01768 810 067 between 11am and 5.15pm Monday to Thursday and 11am and 4.45pm on Friday
  • Email:
  • By Post: Local Taxation Team, Revenues and Benefits Section, Eden District Council, Town Hall, Penrith, Cumbria CA11 7QF

Organisations that offer independent support and advice

Citizens' Advice Carlisle and Eden (CACE)

The Citizens' Advice Carlisle and Eden, in Penrith, offers independent financial advice to anyone who has problems with their financial affairs. For advice session times, telephone advice times and access details see theĀ  Citizens' Advice Carlisle and Eden website.

  • Address: 2 Sandgate, Penrith, Cumbria CA11 7TP
  • Telephone: 01768 891 503

Eden District Christians Against Poverty (CAP) Debt Centre

Christians Against Poverty (CAP) is a national debt counselling charity providing a free service including home visits throughout Eden.

To book an appointment with your local debt counsellor call 0800 328 0006.

For more information visit