Setting up a Direct Debit
To set up a Direct Debit online, you need:
- Council Tax reference number (8 digits long).
- Name(s) of the bank account holder(s).
- Bank account number.
- Bank sort code.
Once you have confirmed the Direct Debit, you will receive written confirmation of the setting up of the Direct Debit, this will include the dates and amounts of the payments collected from your bank account.
Apply for a Direct Debit
Direct Debit Guarantee
- All banks and building societies that take part in the Direct Debit Scheme offer this guarantee. Your bank or building society check the efficiency and security of the scheme.
- If the payment amounts change, or the payment dates change, we will notify you 10 working days in advance of the debit from your account, or as otherwise agreed.
- If we, or your bank or building society make an error, you will receive a full and immediate refund from your branch.
- You can cancel a Direct Debit at any time by writing to your bank or building society. Please also send a copy of your letter to us.