CCTV (Closed Circuit Television)

CCTV is a valuable tool in the prevention and detection of crime. Our CCTV Policy and Code of Practice (PDF: 189Kb / 9 pages) which was approved and adopted in December 2016, covers the use of CCTV systems on our premises in Penrith.

In May 2016, we submitted our completed Self-Assessment Tool to the Surveillance Camera Commissioner. We are committed to achieving compliance with the Surveillance Camera Code of Practice 2013.

There are 3 fixed CCTV units in Penrith, funded by the Office of the Police and Crime Commissioner. The units are continuously monitored and managed by Cumbria Constabulary.

Reporting crime and anti-social behaviour

If you have concerns about increased levels of crime or anti-social behaviour in your area, please contact one of the following:


Eden Housing Association, telephone 01768 861400


Riverside Carlisle, telephone 0800 1693245

Cumbria Constabulary

Telephone 101, to report anti-social behaviour to the Local Neighbourhood Team.

In an emergency, telephone 999

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