CCTV (Closed Circuit Television)

CCTV is a valuable tool in the prevention and detection of crime. We approved and adopted our CCTV Policy and Code of Practice in December 2016. The policy covers the use of CCTV systems on our premises in Penrith.

View the CCTV Policy and Code of Practice (PDF: 189Kb / 9 pages) - available on request.

In May 2016, we submitted our completed Self-Assessment Tool to the Surveillance Camera Commissioner. We are committed to achieving compliance with the Surveillance Camera Code of Practice 2013.

There are 3 fixed CCTV units in Penrith, funded by the Office of the Police and Crime Commissioner. The units are continuously monitored and managed by Cumbria Constabulary.

Reporting crime and anti-social behaviour

If you have concerns about increased levels of crime or anti-social behaviour in your area, please contact one of the following:


Eden Housing Association, telephone 01768 861400


Riverside Carlisle, telephone 0800 1693245

Cumbria Constabulary

Telephone 101, to report anti-social behaviour to the Local Neighbourhood Team.

In an emergency, telephone 999