Website availability and planned maintenance
Whilst we aim for 100% availability, we have a commitment to make our web services available for 98% of the time. Our service level agreement with our website hosts covers the time we expect the website servers to be available. The table below shows the percentage of time the site was available for the last 12 months.
View the planned maintenance list of known website downtime, to find out when we intend to carry out work on any of our website servers.
| Month | Service availability (%) | Target met? |
|---|---|---|
| August 2022 | 99.99 | Yes |
| July 2022 | 99.94 | Yes |
| June 2022 | 99.99 | Yes |
| May 2022 | 100 | Yes |
| April 2022 | 100 | Yes |
| March 2022 | 100 | Yes |
| February 2022 | 96.4 | No *Unplanned ICT failure |
| January 2022 | 100 | Yes |
| December 2021 | 100 | Yes |
| November 2021 | 99.91 | Yes |
| October 2021 | 99.95 | Yes |
| September 2021 | 99.99 | Yes |
| August 2021 | 99.99 | Yes |
Website availability for the last 12 months was 99.68%.
We report our site availability using information from Siteimprove reporting service.
Planned website maintenance
For various reasons we occasionally have to take our web systems offline.
Last updated: Thursday, 1 September, 2022.