Missed refuse, recycling and garden waste

Household blue refuse bags

Report a blue bag missed in the refuse collection online, if your blue bags were out by 6am on the day of collection or telephone Customer Services on the number at the bottom of this page.

See blue bag refuse collection for more details and collection issues.

Recycling bags and boxes

Report bags and box not emptied online if they were set out by 7am on the collection day shown on the recycling calendar, or telephone Customer Services on the number at the bottom of the page.

See recycling bag and box collection for more details and collection issues.

Garden waste bin

Report a garden waste bin not emptied online if your bin was set out by 7am on the collection day shown on the recycling calendar or telephone Customer Services on the number at the bottom of this page.

See garden waste collection for more details and collection issues.