Responding to homelessness in Eden

During the pandemic, the Housing Options Team at Eden Housing Association, which operates the Homelessness Service on behalf of Eden District Council, has worked tirelessly to support those who have had nowhere to stay.

The Governments ‘Everyone In’ scheme resulted in many more people being housed than in previous years.

In the last year, a total of 298 households approached the service for advice on homelessness. Of these, 95 households were housed in emergency accommodation to ensure that no one was left sleeping on the streets. Interventions and advice from the team has led to 88 households to moving in to settled accommodation.

The team has worked closely with other agencies to ensure people are moved into permanent homes as quickly as possible. As successive lockdowns have eased, the numbers in temporary accommodation has continued to fall.

The end of a private rented tenancy continues to be the main reason for homelessness, however this has fallen slightly which is likely to be as a result of the evictions ban. The Domestic Abuse service has continued to receive a high level of referrals and has assisted 43 households. Domestic Abuse was the third highest reason for people contacting becoming homeless.

Councillor Judith Derbyshire, Housing and Health Portfolio Holder at Eden District Council said:

“This has been an exceptional year, and I am very grateful to all those staff at Eden Housing Association and Eden District Council for all their hard work to support households struggling with homelessness.

“We suspect more households may be finding themselves financially stretched in the coming months, and some are worried about losing their home. The advice is to act early and discuss ways forward with your landlord or mortgage provider.”

For more information, the Eden Housing Association housing options team can be contacted by telephone on 01768 861499 or by email at