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Organisational structure

Senior Management Team

Our Senior Management Team comprises:

  • Chief Executive
  • Deputy Chief Executive
  • Director of Finance
  • Deputy Director Environmental Services
  • Deputy Director Technical Services
  • Assistant Director Commercial Services
  • Assistant Director Customer Services and Transformation
  • Assistant Director Financial Services
  • Assistant Director Legal Services
  • Assistant Director Organisational Development
  • Assistant Director Revenues and Benefits

Management Team meets weekly and is attended by:

  • Chief Executive
  • Deputy Chief Executive
  • Director of Finance
  • Deputy Director Environmental Services
  • Deputy Director Technical Services
  • Assistant Director Commercial Services; and
  • Assistant Director Organisational Development

Service Areas and Responsibilities

Responsibilities of the Chief Executive, Deputy Chief Executive and Director of Finance are as follows:

Chief Executive

The Chief Executive has responsibility for overall management of the Council, its vision and strategy and the Human Resources section. This post is also our Head of Paid Service.

Department of Finance

The Director of Finance has responsibility for this department, which is organised into four sections as follows:

  • Customer Services
  • Revenues and Benefits
  • Financial Services
  • IT Services (part of shared service with South Lakeland District Council)

The department provides a mix of support services and front line services. The main support services are Internal Audit, Financial Advice and Accountancy, Insurance and Risk Management, Payroll, Purchasing, Treasury Management, Creditors, Sundry Debtors, and IT services. The main front line services for this department are Customer Services, Housing Benefits and Council Tax Reduction, Council Tax and Business Rates and website maintenance.

Department of Governance

The Deputy Chief Executive is the Council's Electoral Registration Officer and Returning Officer for national and local elections. The Deputy Chief Executive is also the Council's Monitoring Officer, responsible for the operation of the Constitution and has the specific duty of ensuring that the Council, its officers and its elected Councillors, maintain the highest standards of conduct in all they do. The Deputy Chief Executive also has responsibility for dealing with complaints about Parish Councillors. The Deputy Chief Executive has overall responsibility for the department, which is organised into four sections as follows:

  • Legal Services
  • Commercial Services
  • Environmental Services
  • Technical Services (including Planning Services)

The Legal Services section provides a range of services including the provision of legal advice and support to members and client departments, the provision of the Council's licensing, the arrangement of national and local elections and the management of the member services function. There is also an information governance and communication team within the Legal Services section, which is responsible for information governance, data protection and information rights, corporate planning, communication services and consultation.

Commercial Services incorporates Economic Development, Commercial initiatives, inward investment and promotion, Town Centres including the provision of a markets service, Tourism promotion and development, Tourist Information Centre support, management of a Museum and partnership working with a range of private and public sector agencies.

Environmental Services includes food safety, health and safety enforcement, environmental protection, dog warden, pest control, housing (including grants), private housing conditions and enforcement, homelessness, social housing services, housing policy, disabled facilities grants, health and wellbeing and several licensing functions.

Technical Services provides contract management for refuse collection, street cleaning, grounds maintenance, building cleaning and emergency response, technical consultancy, facilities management, engineering, vehicle parking, land and estates management , flood management and corporate health and safety. Staff in this section also manage the leisure services' contract, sports facilities and working with communities. Additionally, there are responsibilities for participation in the crime reduction partnership and equalities work across the district. The Technical Services section also incorporates Planning Services, which provides the following services:

  • Planning Policy- setting the planning policy framework for the district and managing building conservation policy and the local plan.
  • Development Management - dealing with planning applications and approvals and enforcement.
  • Building Control - ensuring building work is compliant with policy, legislation and regulations.
  • Planning Services Support - providing administration support to Development Management and Building Control, the Gazetteer function, street naming and numbering and land charges.

Senior Management - job descriptions

The job descriptions for the Chief Officers are currently being revised to take into account the recent structural and functional changes, with the purpose of ensuring that the job descriptions are fit for purpose and will be published in due course.

The Chief Executive's job description is available to view at the bottom of this web page.

Senior Management Salaries

Job Title Salary Band
Chief Executive £105,000 to £109,999
Director of Finance £65,000 to £69,999
Deputy Chief Executive £70,000 to £74,999

Organisational scale

Employees by department*:

Department Full Time Equivalent Employees
Chief Executive 7.04
Finance 49.58
Governance 99.33
All departments Total 155.95

*The above information is based on the organisation's structure as at 1 August 2018.

Budget expenditure by department:

Net Revenue Service Expenditure for 2018-2019

Department Budget Expenditure
Finance £1,260,000
Governance £6,756,000
All departments Total £8,016,000

The 'pay-multiple' - overview of the Council

This information is based upon the Pay Policy Statement for 2018/2019.

(At the time of review and publication, the National Joint Council pay awards for Officers and Chief Officers for 2018-2019 had not been agreed. Salaries and pay multiples quoted are based on the current and most up to date figures available).

The median (average) salary is determined by ordering all employee salaries from highest to lowest (or lowest to highest) and identifying which salary falls at the mid-point of the range. The mean (average) salary is defined as the total estimated salaries payable in 2017-2018 for the full permanent establishment (headcount) divided by the Full Time Equivalent (FTE) of the full establishment. The pay multiple between the median (average) salary at the Council (£22,658) and the highest paid employee (Chief Officer) is 1:3.1. The pay multiple between the mean (average) salary at the Council (£25,442) and the highest paid employee (Chief Officer) is 1:2.8. The pay multiple between the "lowest paid employee" (£15,613) and the highest paid employee (Chief Officer) is 1:4.5. The highest paid Chief Officer (Deputy Chief Executive) receives £70,459 inclusive of applicable supplements.

The definition of 'lowest-paid employees' adopted by the Council for the purposes of the Pay Policy Statement is those employees on the lowest pay point in use by the Council. Taking account of the increase in the National Living Wage on 1 April 2017, the lowest pay point in the Council equates to a minimum of £7.50 per hour - Grade A/B; Spinal Column Point 6-7; £15,014 - £15,115.

There are 4 employees at the Council whose remuneration is greater than £50,000 (see information above on Chief Officers).

Workforce profile

Grade Salary scale (per annum) Percentage of workforce Median
A/B/C £15,014 to £16,491 6%  
D/E/F £16,781 to £22,658 46% Median lies at Grade 'F'
G/H/I £23,398 to £30,153 27%  
J/K/L £30,785 to £38,237 15%  
Chief Officer £41,604 to £70,459 6%  
    Total 100%
(189 employees in 206 posts as at 1 March 2018)

Organisation structure overview


See contact details for directors, section heads and other key officers.