Home Improvement Agency (HIA) Caseworker

Contract Fixed Term to 31 March 2023 
Hours 37 hours per week
Salary / pay £22,183 - £24,491
Closing date Monday 02 November 2020 at 10am
Interview date Interviews will be held in the week beginning 09 November 2020
Department People and Place

Job summary

Eden District Council is delighted to launch its newly accredited Home Improvement Agency “Better Homes@Eden”, with the aim of helping homeowners and tenants who are elderly, disabled or on low incomes to repair, maintain and adapt their homes.

Demand for Disabled Facilities Grants and other home improvement services continue to rise with our growing older population across Eden, and the Council is pleased to be able to support our local residents though statutory grants and discretionary housing support services.

As a result, we are seeking three highly motivated officers; including a Principal Officer to lead the delivery of all HIA services and to play a key role in developing partnerships with other professionals and funders, to ensure the future financial sustainability of the Agency.

We are also looking for an experienced Technical Officer to carry out the appraisal of works and work closely with Occupational Therapists and Contractors, together with a Caseworker who will be instrumental in supporting clients and their families to ensure that they have access to all the eligible grants and help available.

The successful candidates will have the vision to help develop and promote the Home Improvement Agency, ensuring its long term viability and maximizing access to external funding.

Eden District Council covers one of the most beautiful areas in England but with much of the area consisting of small rural locations, the delivery of housing services remains a challenge.

The post holders will work with a wide range of partners, to ensure that we deliver the best possible service to our clients, and that each contributes effectively. There is a need to work closely with colleagues in other Council departments, Occupational Therapists, Contractors, Architects, Housing Associations, and clients and their families.

For an informal discussion about the posts, please contact Louise Jeffery, Housing Services Manager at or Tel 01768 212451.

Job description

Home Improvement Agency (HIA) Caseworker (PDF: 80Kb / 5 pages)

Job application guidance

Applying for Employment with Eden District Council (PDF: 205Kb / 11 pages)

All applications must be made on the Council's standard application form and CVs will not be considered. No agencies please.

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Recruitment process

In order to ensure fair and open recruitment processes we are;

  • unable to accept CVs in lieu of, or as part of, an application of employment and
  • unable to maintain a database of potential candidates so cannot accept or store applications or CV's submitted on a speculative basis.

Candidates who canvass Council Members or Senior Officers will be disqualified.

Equal opportunities

The Council aims to be an equal opportunities employer.

Disability confident employerDisability Confident employer

As Disability Confident employers, we guarantee to interview all disabled applicants who meet the minimum criteria for the vacancy.

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