Emergency telephone numbers

To contact us, in an emergency, 'out-of-hours' telephone 01768 212499

The 'out-of-hours' emergency service telephone puts you in touch with our duty officer.

Other emergency telephone numbers and useful links

List of emergency telephone numbers
Service Telephone Number
Life or Death Situations to contact:
  • Fire
  • Police
  • Ambulance
  • Coastguard
  • Mountain Rescue
  • Cave Rescue
Operator will connect you.
Free from Mobile or Landline.
Your Location is passed on to operator.
112 is now used in all European Union countries.		 999
or
112
Penrith Police - Non-Emergency
Cumbria Constabulary website.		 101
ACT Action Counters Terrorism
Counter Terrorism Policing.		 0800 789 321
Anti-Terrorist Freephone
Security Service MI5 website.		 0800 789 321
or
020 7930 9000
CrimeStoppers
CrimeStoppers' website.		 0800 555 111
Environment Agency incident hotline to report:
  • Damage or danger to the natural environment
  • Pollution
  • Poaching
  • Risks to wildlife
  • Fish in distress
  • Illegal dumping of hazardous waste
  • Flood incidents (for reporting flooding only)
Call free, 24 hours a day, 7 Days a week
Report an environmental incident on GOV.UK.		 0800 80 70 60
Flood information service
 Flood warnings for England on GOV.UK.		 0345 988 1188
Penrith Community Hospital,
Bridge Lane, Penrith, CA11 8HX		 01768 245 300
Cumberland Infirmary,
Newtown Road, Carlisle, CA2 7HY		 01228 523 444
Westmorland General Hospital,
Burton Road, Kendal, Cumbria LA9 7RG		 01539 732 288
Gas emergencies on National Grid website. 0800 111 999
Electricity emergencies on National Grid website. 0800 40 40 90
Power cuts on Electricity North West website. 105
Priority Services Register on the Electricity North West website.
Register if you need extra support in the event of a power cut.		 0800 195 4141
Water supply emergencies on United Utilities website. 0345 672 3723
Priority services on the United Utilities website. 0345 072 6093
Report a water problem on the Northumbrian Water website. 0345 717 1100
Priority services register on the Northumbrian Water website.  
Homelessness on Eden Housing Association website. 0800 358 1401
BBC News Cumbria. 01228 592 444
BBC Radio Cumbria website. 0191 441 265
CFM Radio. 01228 818 964
Traffic News - report an incident 0845 305 3939
Report a fault on the highway on Cumbria County Council's website. 0300 303 2992
Emergency Planning
Penrith Fire Station, Carleton Avenue, Penrith CA10 2FA		 01768 812500

Preparing for Emergencies

See preparing for emergencies on Cumbria County Council's website.

Last updated: Tuesday, 27 April, 2021.