Pay

Freedom of information request response - 06380

FOI request

FOI ID number
06380
Regarding
Contact Centre Spend
Request

Please could you provide me with the following information:

  •  Temporary agency labour spend on call centre/ contact centre spend in the last 12 months.
  •  A breakdown of the agencies that you used for call centre/ contact agency staff.
  •  Do you recruit via PSL, Master Vendor, Vendor Neutral Managed Solution?

Our response

Response
  • Temporary agency labour spend on call centre/ contact centre spend in the last 12 months. Zero
  •  A breakdown of the agencies that you used for call centre/ contact agency staff. N/A
  •  Do you recruit via PSL, Master Vendor, Vendor Neutral Managed Solution? N/A
Response date
05 September 2019