Freedom of information request response - 06079

FOI request

FOI ID number
Use of bailiffs/enforcement agents in 2018/19

1. The number of times between 1st April 2018 and 31st March 2019, or the nearest available twelve month period, that private bailiffs/enforcement agents have been instructed to enforce debts to the local authority relating to each of the following;

  • Council tax
  • Parking
  • Housing Benefit overpayments
  • Business Rates
  • Commercial Rents
  • Any other debt types, including any other overpayments

By “private bailiffs/enforcement agents” we mean those who are self-employed or who work for private companies, including as high court enforcement officers.  Please include cases where local authority employees have visited a property to enforce a warrant of control. 

2. Do you signpost residents to one or more free debt advice agencies as part of your collections process?  (Yes/No) If so, which charities?

3. Have you adopted the Standard Financial Statement (or Common Financial Statement) as a tool for objectively assessing income and expenditure as part of your collections process? (Yes/No)

4. Do you have a formal policy in place for dealing with residents in vulnerable circumstances as part of your collections process? (Yes/No)

5. Do you currently have a policy of exempting recipients of Council Tax Support from the use of bailiff action? (Yes/No)

6. Have you adopted the Citizens Advice/Local Government Association Council Tax Protocol? (Yes/No)

Our response



  • 63
  • 0
  • 0
  • 0
  • 0
  • 0


  1. Citizens Advice, Christians Against Poverty.


  1. No.


  1. No.


  1. No.


  1. No
Response date
30 August 2019