Pay

Freedom of information request response - 06233

FOI request

FOI ID number
06233
Regarding
Internal Guidance - Complaints
Request

Under the Freedom of Information Act, please could I have a copy of any internal guidance document that you have for council officers on how to draft responses to complaints. Your organisation may have a procedure for handling complaints that council officers use.

Our response

Response

There is no internal guidance document.

Response date
08 August 2019