Pay

Freedom of information request response - 06111

FOI request

FOI ID number
06111
Regarding
Violence at work
Request

Note: For the purposes of this FOI please use the Health and Safety Executive (HSE) definition of work-related violence (violent incidents): "Any incident in which a person is abused, threatened or assaulted in circumstances relating to their work"

Part 1 - Your violence at work polices

  1. Do you have a policy/policies in place to protect employees from violence at work? (Yes/No)

  2. Are these policies built into the commissioning process for organisations delivering outsourced services? (Yes/No)

Part 2 - Violent incidents and monitoring

  1. Do you collect data on violent incidents? (Yes/No)

  2. If so, how many violent incidents did you record in the following years:
    Date Number of incidents
    2018/19
    2017/18
    2016/17
    2015/16

Part 3 - Staff training and support

  1. Are risk assessments conducted for:
    • Public facing staff (Yes/No)
    • Lone working staff (Yes/No)

  2. Do staff receive training to ensure they are aware of the appropriate way to deal with threatening situations? (Yes/No)

  3. Is advice, support, or counselling available for staff who are victims of violence at work?
    • Advice (Yes/No)
    • Support (Yes/No)
    • Counselling (Yes/No)

Our response

Response

Part 1 - Your violence at work polices

  1. Do you have a policy/policies in place to protect employees from violence at work? (Yes/No) - Yes
  2. Are these policies built into the commissioning process for organisations delivering outsourced services? (Yes/No) - Yes

Part 2 - Violent incidents and monitoring

  1. Do you collect data on violent incidents? (Yes/No) - Yes

  2. If so, how many violent incidents did you record in the following years:
    2018/19 number of incidents 4
    2017/18 number of incidents 0
    2016/17 number of incidents 0
    2015/16 number of incidents 0

Part 3 - Staff training and support

  1. Are risk assessments conducted for:
    • Public facing staff (Yes/No) - Yes
    • Lone working staff (Yes/No) - Yes

  2. Do staff receive training to ensure they are aware of the appropriate way to deal with threatening situations? (Yes/No) - Yes

  3. Is advice, support, or counselling available for staff who are victims of violence at work?
    • Advice (Yes/No) - Yes
    • Support (Yes/No) - Yes
    • Counselling (Yes/No) - Yes
Response date
09 May 2019