Freedom of information request response - 06055a

FOI request

FOI ID number
IT Service Management
  1. What software product(s) are you using to manage your IT Service Management (e.g. Landesk, ServiceNow, Cherwell, Hornbill etc.)?
  2. Who is your current vendor?
  3. When does the contract with your current service desk provider end?
  4. How much does your current ITSM service desk tool cost annually?
  5. When will you be looking to review your current service desk tool?

Our response

  1. Liberum Help Desk
  2. N/a
  3. N/a – have no contract
  4. Nothing
  5. No plans at present
Response date
08 April 2019