Freedom of information request response - 06055a
FOI ID number
IT Service Management
- What software product(s) are you using to manage your IT Service Management (e.g. Landesk, ServiceNow, Cherwell, Hornbill etc.)?
- Who is your current vendor?
- When does the contract with your current service desk provider end?
- How much does your current ITSM service desk tool cost annually?
- When will you be looking to review your current service desk tool?
- Liberum Help Desk
- N/a – have no contract
- No plans at present
08 April 2019