Freedom of information request response - 05979

FOI request

FOI ID number
Telephony systems
  1. Please confirm the manufacturer of the telephone equipment installed within the organisation (e.g. Avaya, Cisco, Mitel)
  2. When was the telephone equipment installed? (Month, year)
  3. When will the equipment reach end of life/end of contract? (Month, year)
  4. Given the ISDN switch off in 2025 and the end of associated upgrades/new sales by 2021, when will your current ISDN service be replaced/be out of contract? (Month, year)  
  5. If you currently have SIP or VOIP contracts in place - when are they up for renewal? 
  6. What cloud-based office software solutions does your organisation use? (e.g. Microsoft Office 365, G Suite)
  7. Who is responsible for telephony projects? (Name, job title)

Our response


Please note that Eden District Council do not have specific telephone equipment hence the N/A responses.

  1. N/A
  2. N/A
  3. N/A
  4. N/A
  5. 2021
  6. Office 365
  7. Ben Wright, Shared IT Services Manager
Response date
27 March 2019