Freedom of information request response - 05781
I should like to know the outcome of the GLPC job evaluation assessment for the role of Customer Service Adviser, Contact Centre.
The information I am specifically after:-
- The job score (the figure after all the individual factor scores have been added together)
- Whether your CSAs receive and resolve Revenues & Benefits calls.
I should also like to know whether you have a "Local Conventions" document.
If so, I should like a copy please.
When responding to this request, I would ask you to please be mindful of ICO Decision Notice FS50229617.
Eden District Council does not use the GPLC Job Evaluation Scheme.