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Organisational structure

Senior Leadership Team

  • Chief Executive
  • Deputy Chief Executive
  • Director of Finance

Corporate Management Team

The following officers attend the corporate management team fortnightly meetings.

  • Chief Executive
  • Deputy Chief Executive
  • Director of Finance
  • Deputy Director Environmental Services
  • Deputy Director Technical Services
  • Assistant Director Commercial Services
  • Assistant Director Customer Services and Transformation
  • Assistant Director Financial Services
  • Assistant Director Legal Services
  • Assistant Director Organisational Development
  • Assistant Director Revenues and Benefits

Chief Executive responsibilities

The Chief Executive has responsibility for overall management of the Council, its vision and strategy and the Human Resources section. This post is also our Head of Paid Service.

Department of Finance responsibilities

The Department of Finance is the responsibility of the Director of Finance. The Department is organised into four sections:

  • Customer Services
  • Revenues and Benefits
  • Financial Services
  • IT Services (part of shared service with South Lakeland District Council)

The department provides a mix of support services and front line services. The main support services are Internal Audit, Financial Advice and Accountancy, Insurance and Risk Management, Payroll, Purchasing, Treasury Management, Creditors, Sundry Debtors, and IT services. The main front line services for this department are Customer Services, Housing Benefits and Council Tax Reduction, Council Tax and Business Rates and website maintenance.

Department of Governance responsibilities

The Deputy Chief Executive is the Council's Electoral Registration Officer and Returning Officer for national and local elections. The Deputy Chief Executive is also the Council's Monitoring Officer, responsible for the operation of the Constitution and has the specific duty of ensuring that the Council, its officers and its elected Councillors, maintain the highest standards of conduct in all they do. The Deputy Chief Executive also has responsibility for dealing with complaints about Parish Councillors. The Deputy Chief Executive has overall responsibility for the department, which is organised into four sections as follows:

  • Legal Services
  • Commercial Services
  • Environmental Services
  • Technical Services (including Planning Services)

Legal Services

The Legal Services section provides a range of services including the provision of legal advice and support to members and client departments, the provision of the Council's licensing, the arrangement of national and local elections and the management of the member services function. There is also an information governance and communication team within the Legal Services section, which is responsible for information governance, data protection and information rights, corporate planning, communication services and consultation.

Commercial Services

Commercial Services incorporates Economic Development, Commercial initiatives, inward investment and promotion, Town Centres including the provision of a markets service, Tourism promotion and development, Tourist Information Centre support, management of a Museum and partnership working with a range of private and public sector agencies.

Environmental Services

Environmental Services includes food safety, health and safety enforcement, environmental protection, dog warden, pest control, housing (including grants), private housing conditions and enforcement, homelessness, social housing services, housing policy, disabled facilities grants, health and well-being and several licensing functions.

Technical Services

Technical Services provides contract management for refuse collection, street cleaning, grounds maintenance, building cleaning and emergency response, technical consultancy, facilities management, engineering, vehicle parking, land and estates management , flood management and corporate health and safety. Staff in this section also manage the leisure services' contract, sports facilities and working with communities. Additionally, there are responsibilities for participation in the crime reduction partnership and equalities work across the district. The Technical Services section also incorporates Planning Services, which provides the following services:

  • Planning Policy- setting the planning policy framework for the district and managing building conservation policy and the local plan.
  • Development Management - dealing with planning applications and approvals and enforcement.
  • Building Control - ensuring building work is compliant with policy, legislation and regulations.
  • Planning Services Support - providing administration support to Development Management and Building Control, the Gazetteer function, street naming and numbering and land charges.

Organisational scale

Employees by department as at 1 August 2018.

Department Full Time Equivalent Employees
Chief Executive 7.04
Finance 49.58
Governance 99.33
All departments Total 155.95

Organisation chart

Organisation structure overview


See contact details for directors, section heads and other key officers.

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