About the Council

• Senior management structure

• Find out about the Chief Executive, Director of Corporate Services and Director of People and Place (vacant post) who make up our senior management structure.

• Organisational Structure

• An overview of Eden District Council's organisational structure and workforce profile.

• Council political make-up and councillors

• Find out about Eden district council services, priorities, political make-up, councillors and complaints.

• Council priorities and services

• Find out about our priorities, the services we provide and the services which Cumbria County Council provide.

• Service standards

• Our service standards are there to complement the customer charter.

• Customer satisfaction survey

• Customer satisfaction questionnaires are sent to randomly selected customers who have used the contact centre and our services within the previous two months.

• Customer charter

• The customer charter sets out requirements for personal visits, telephone calls and home visits.