Each year we check that we have the right people registered to vote at every house in Eden.
From July 2021 we will match the register with information held by the Department for Work and Pensions (DWP) and we will be contacting every household in Eden. Look out for an envelope addressed to 'The Occupier' in the post.
Canvass communication form A
If the information we hold matches the information held by the DWP, we will send you a letter or form that will ask someone to check the information about the people in the household. Follow the instructions on the form.
If all the details on the form are correct, you will not need to do anything further and you do not need to respond.
If you need to add or remove someone from the property, or make other changes, go to the online response service website, details are on the form, and use the security codes to login and make the changes.
Any person that is missing from the form will also have to register to vote before we can include them on the register of electors. Making changes to the canvass form does not automatically add someone to the register.
Canvass communication form B
Data does not match
If the information we hold does not match information held by DWP, we will send you a canvass form. You must respond to this form even if the information is correct.
Is the list of people on the form correct?
Check the information carefully and, if it is correct, respond using one of the services listed on the form. You can respond by text, telephone, or online, using the security codes. Simply follow the instructions on the form.
Does the information on the form need to change?
If the information is not correct, we need to know who is missing, or who is on the form that no longer lives at that address. You can update details, add or remove people, using the online response service. The letter will tell you how to do this.
To save time and help maintain good Covid-19 measures, the best way to respond to the form is by using one of the services listed.
Please only use the envelope if you cannot use one of the other services available. The return envelope has a PO Box address which is correct.
What happens after I respond to the form?
When you respond to the household enquiry form:
- If the form is correct, we will not contact you again as part of the 2021 canvass.
- If you add people to the form, we will send each new person an invitation to register to vote.
Responding to the the canvass form or changing Council Tax details does not update the register of electors. Each person must register themselves, either online or by completing the invitation to register. You do not need to wait for an invitation to register, you can register at any time online.
Canvass form reminders
If you do not respond to the household enquiry form, we will send you a reminder.
If you have provided an email address or a mobile telephone number to electoral services, we may also contact you using GOV.UK Notify. This will let you know that you still need to take action.
If you do not respond to the first reminder, we will try to contact you again. The law requires us to send you these reminders. Please help us to save money by responding to the letter and form so that we do not have to send you any reminders.
Responding to the invitation to register form
If you do not complete the invitation to register form, we will send you a reminder. If you do not respond to the first reminder, we will send you a second reminder. The law requires us to send you two reminders. Please help us to save money by responding to the invitation to register by going online to register.
If you do not respond to the canvass form, the invitation to register form, or the reminders, the law requires us to send a canvasser to visit the household at the address on the form.
We will only be making house visits if it is safe to do so. Please do not wait for a canvasser to collect this information to respond.
The law requires every household to respond when they receive a canvass form B. Failure to respond to the household enquiry form could lead to a fine.