Well-being directory

Welfare support directory
Subject Organisation Support description
Advice Citizens' Advice Carlisle and Eden Citizens' Advice Carlisle and Eden offers free, confidential, independent and impartial advice and information through a number of different channels.
Activity for dementia sufferers Alzheimer’s Society Singing for the Brain Singing for the Brain sessions use singing to bring people with dementia together in a friendly and stimulating activity.
Activity for dementia sufferers Dancing Recall-Cumbria Dance and movement programme for people with dementia and training courses for health professionals.
Activity for well-being Learning Fields CIC Learning Fields is a Community Interest Company offering educational and environmental opportunities for people of all ages and abilities.
Advocacy People First People First is an independent organisation, providing help and support to some of Cumbria's most vulnerable citizens.
Alcohol Alcoholics Anonymous AA is concerned solely with the personal recovery and continued sobriety of individual alcoholics.
Alcohol Drinkaware Drinkaware Trust work to reduce alcohol misuse and harm in the UK.
Art Kirkby Stephen Community Arts Arts events and family activities held at various venues in Kirkby Stephen.
Benefits Attendance Allowance on GOV.UK Attendance Allowance helps with extra costs if you have a disability severe enough that you need someone to help look after you.
Benefits Council tax discount Council Tax discount for a person with a chronic mental health condition.
Benefits Housing benefit Housing Benefit payments to help pay rent is changing to Universal Credit payments.
Benefits Job Centre Plus on GOV.UK How to Contact Jobcentre Plus for new benefit claims, existing benefit claims, to change or cancel an appointment, find a job and get a National Insurance number.
Benefits Job Seeker's Allowance (JSA) on GOV.UK Jobseeker's Allowance, how it works, type of JSA, eligibility, claim or reclaim JSA and interviews.
Bereavement Survivors of Bereavement by Suicide Survivors of Bereavement by Suicide aim to meet the needs of those adults bereaved by suicide.
Bereavement Child bereavement support in Cumbria Child bereavement support in Cumbria, for families where a baby or child has died, or where children and young people, up to the age of 25, are bereaved.
Bereavement Cruse Bereavement Care Cumbria Cruse is a registered charity and has branches throughout the United Kingdom, providing free and confidential support to individuals and families. It aims to help them to come to terms with the loss of someone important in their lives and to understand their grief.
Bereavement Drowning support network The Drowning Support Network is a peer support group for people who have lost loved ones in drownings or other aquatic accidents. It includes support for those bereaved, or with no recovery of physical remains, or the recovery process has been lengthy and difficult.
Bereavement RoadPeace RoadPeace is a national charity and membership organisation for road crash victims in the UK.
Blind Eden Sight Support Eden Sight Support (ESS) is a registered charity. Its purpose is to help vision-impaired people in the district of Eden.
Blind Blind Person's Allowance on GOV.UK Blind Person’s Allowance is an extra amount of tax-free allowance. It means you can earn more before you start paying Income Tax.
Cancer support Leukaemia Care Leukaemia Care is a national blood cancer support charity, dedicated to ensuring that anyone affected by blood cancer receives the right information, advice and support.
Cancer support Macmillan Cancer Support Macmillan Cancer Support provide practical, medical and financial support and push for better cancer care.
Care Cumbria Care on the Cumbria County Council website Cumbria Care is the County Council's in-house provider of residential care, supported living, shared lives and day care services to adults with eligible care needs.
Care Careium Careium provide a chargeable telecare services for frail and vulnerable people to help them stay to be safe in their own homes.
Carers Eden Carers Eden Carers provide support for all ages of unpaid carers.
Carers Carers UK Carers UK aim to make life better for carers.
Carers Allowance Carer's Allowance on GOV.UK Weekly payment if you care for someone for at least 35 hours a week and they get certain benefits.
Community Kirkby Stephen and Upper Eden Good Neighbour Scheme Good Neighbours Scheme.
Community funding Eden Community Fund Provides capital funding to organisations, voluntary groups, social enterprises and charities to enable them to deliver events or projects that will benefit the local community.
Community funding and grants Cumbria Community Foundation Cumbria Community Foundation collect funds and provide grants to assist the disadvantaged.
Community Projects ACTion with Communities in Cumbria ACT works on a diverse range of initiatives, often in partnership with public sector and other organisations, to benefit local community projects.
Community projects BRATHAY Brathay Trust improve the life chances of children, young people and families by inspiring them to engage positively in their communities.
Community support The Salvation Army, Penrith A Christian church and charity that provides support to disadvantaged or socially isolated members of the community.
Counselling for young people Kooth Kooth aim to give free, safe and anonymous online support for young people.
Counselling The Cumbria Counselling Group The Cumbria Counselling Group of experienced therapists can provide therapy for a range of past and present conditions including Anxiety, Depression, Stress, Addiction, Abuse and other emotional difficulties.
Crime ActionFraud Action Fraud is the UK’s national reporting centre for fraud and cyber crime. Report fraud for scams and cybercrime.
Crime Remedi Remedi provide restorative services and support as a means of addressing conflict in any setting – criminal justice, social care, schools and the workplace.
Crime Victim Support Free confidential support to help victims move beyond the impact of crime.
Crime prevention Neighbourhood Watch Cumbria Crime prevention through neighbourhood watch schemes. You need to join to find out about schemes in Eden.
Deaf Cumbria Deaf Association Practical support for people with hearing difficulties
Deaf Cumbria HITES BID Services is a charity, who work in partnership with children, young people and adults and their families and carers to support people who are deaf, hard of hearing, visually impaired, or have a dual sensory loss.
Debt CAP Christians Against Poverty CAP Christians Against Poverty is a comprehensive free debt counselling service.
Debt National Debtline A free, confidential debt advice service.
Disability Versus Arthritis Versus Arthritis was formed in 2018 following a merger of Arthritis Care and Arthritis Research UK, they provide support for people with arthritis across the UK.
Disability National Autistic Society The National Autistic Society are the leading UK charity for autistic people (including those with Asperger syndrome) and their families.
Disability bibic changing lives bibic is a national charity and exists to maximise the potential of children and young people with conditions affecting their social, communication, sensory, motor and learning abilities.
Disability Blue Badge scheme The Blue Badge scheme operates throughout the UK, providing a range of parking concessions for people with severe mobility problems.
Disability Brittle Bone Society The Brittle Bone Society supporting people affected by Osteogenesis Imperfecta.
Disability Calvert Trust The Calvert Trust enable people with sensory, learning or physical disabilities to engage in outdoor activities.
Disability Cancer Research UK A cancer research and awareness charity.
Disability Cumbria Cerebral Palsy Cumbria Cerebral Palsy is a non-profit organisation working with people with cerebral palsy and associated disabilities in Cumbria.
Disability Dementia UK Dementia UK provides Admiral Nurses for families affected by dementia.
Disability Diabetes UK Diabetes UK provide advice on preventing diabetes, basic details and information on living with diabetes.
Disability Disability Association Carlisle & Eden Carlisle's disability charity supporting local disabled people since 1999.
Disability Down's Syndrome Association Down's Syndrome Association focus solely on all aspects of living successfully with Down’s syndrome
Disability Dyspraxia Foundation The Dyspraxia Foundation is committed to making the teaching and medical professions more aware of dyspraxia. Their aim is to spread understanding about the condition and how to help.
Disability Epilepsy Action Epilepsy Action is a community of people committed to a better life for everyone affected by epilepsy.
Disability Epilepsy Society The Epilepsy Society is the UK’s leading provider of epilepsy services. It supports research and awareness campaigns.
Disability Headway Headway is the UK-wide charity that works to improve life after brain injury.
Disability Heart Foundation The British Heart Foundation raises money to research cures and treatments for heart and circulatory diseases.
Disability Huntington’s Disease Association Huntington’s Disease Association help people living with Huntington’s disease to live a better life by improving care and support services.
Disability Kidney Research UK Kidney Research UK is the leading charity committed to developing treatments, patient information and raising vital public awareness to help save lives.
Disability Marie Curie Marie Curie provide care and support through terminal illness
Disability ME Association The ME Association aims to support people with ME/CFS through all stages of their illness.
Disability MND Motor Neurone Disease Association MND provides advice and support for carers and people living with Motor Neurone Disease.
Disability MS Society Multiple Sclerosis Society provide support for multiple sclerosis sufferers through online support and helpline.
Disability Muscular Dystrophy UK Muscular Dystrophy UK bring together people affected by more than 60 rare a progressive muscle-weakening and wasting conditions.
Disability NKS Keys The National Key Scheme (NKS) offers disabled people independent access to locked public toilets with disabled facilities around the country.
Disability NRAS: National Rheumatoid Arthritis Society NRAS: National Rheumatoid Arthritis Society Information on rheumatoid arthritis, how it’s managed and living with the condition.
Disability Parkinson's UK Parkinson's UK will help anyone affected by Parkinson's disease find the right support.
Disability Scope About Disability Scope is a charity that exists to make this country a place where disabled people have the same opportunities as everyone else.
Disability Shine - Spina Bifida and Hydrocephalus Shine provides specialist support from before birth and throughout the life of anyone living with spina bifida and/or hydrocephalus, as well as to parents, families, carers and professional care staff.
Disability SIA Spinal Injuries Association Spinal Injuries Association provides support to those who have suffered a spinal injury.
Disability Stroke Association Stroke Association support stroke survivors to rebuild their lives after stroke.
Disability Triple A Project all about autism Triple A works towards helping to reduce inequalities and challenges faced by autistic individuals.
Disability Fibromyalgia Action UK FMA UK provides information and support to sufferers and their families. In addition, the Association provides medical information for professionals and operates a national helpline.
Disability allowance Personal Independence Payment (PIP) on GOV.UK PIPs are payments made to people between 16 to 64. Disability Living Allowance (DLA) is no longer available for adults.
Disability What to do if you become disabled on GOV.UK Outlines the rights you have to protect you from discrimination and points out you might also be entitled to certain benefits.
Domestic Violence Rights of Women Rights of Women are a women’s charity working in a number of ways to help women through the law.
Domestic Violence Respect Men's Advice Line The Men's Advice Line is a confidential helpline for men experiencing domestic violence from a partner or ex-partner or from other family members.
Domestic Violence Respect Respect work with perpetrators of domestic violence, male victims of domestic violence and young people using violence and abuse in close relationships.
Domestic Violence Women’s Aid Women's Aid offer advice and support for women and children suffering domestic violence.
Eating disorders

Anorexia and Bulimia Care

Talk ED is the new name for Anorexia and Bulimia Care. A national charity supporting anyone affected by any eating disorder or eating distress. We will meet you wherever you are in your journey, with personalise

Eating disorders Beat Eating disorders Beat Eating disorders is a UK's charity supporting anyone affected by eating disorders, anorexia, bulimia, emotional overeating disorder, or any other difficulties with food, weight and shape.
Eating disorders Eating Disorder Service for North Cumbria (CEDS)  
Energy CAfS - Cumbria Action for Sustainability CAfS promotes low carbon living, energy saving and reduced use of fossil fuels throughout Cumbria.
Energy Citizens Advice to Switch energy supplier Provides advice from checking your meter, choosing the right tariff and how to switch your energy supplier or tariff.
Energy Collective-switching and purchasing on GOV.UK Collective purchasing and switching is when consumers get together to negotiate a group deal with their gas and electricity suppliers.
Energy Energy Saving Trust Energy Saving Trust advise on energy saving, home improvements, new heating systems or generating own energy.
Energy uSwitch uSwitch compares Gas and Electricity suppliers and other service providers.
Family support Rainbow Trust The Rainbow Trust supports families who have a child aged 0-18 years with a life threatening or terminal illness
Finance Pennine Community Credit Union  
Finance The Money Advice Service The Money Advice Service offer free and impartial money advice, set up by government.
Fire safety Safe and Well Visit from Cumbria Fire and Rescue Service Cumbria Fire and Rescue Service, Safe and Well visits aim to help people live independently and deal with fire hazards in their home.
Gambling addiction GamCare GamCare is the leading national provider of information, advice, support and free treatment for anyone affected by problem gambling.
Health Bowel cancer screening from the NHS Bowel cancer screening involves having tests to check if you have or are at risk of bowel cancer.
Health Healthwatch Cumbria Healthwatch Cumbria is an independent organisation set up to champion the views of patients and social care users in Cumbria. Its goal is to make services better and improve health and well-being.
Health Terrence Higgins Trust Terrence Higgins Trust are the UK's leading HIV and sexual health charity. They aim to help people using their services to achieve good sexual health.
Health Brain Tumour Charity The Brain Tumour Charity funds research in to brain tumours, and offers information and support to people with a brain tumour and their families.
Health Crohn's and Colitis UK Crohn's and Colitis UK work to make life better for people in the UK with Crohn’s Disease, ulcerative colitis and other forms of inflammatory bowel disease (IBD).
Hospital Discharge British Red Cross support when leaving hospital British Red Cross support when leaving hospital is for vulnerable people. They also advice on how to stop avoidable hospital admissions.
Housing Eden Housing Association Eden Housing Association is an independent registered provider of affordable homes with a rural emphasis.
Housing MHA MHA is a housing charity who run care homes and provide retirement living accommodation and support for older people across the UK.
Housing Nightstop on the Cumbria County Council website Cumbria County Council Nightstop service provides free, safe, secure emergency temporary accommodation for homeless young people in Cumbria.
Housing Shelter England Shelter provide housing advice and support through national helpline and online advice.
Internet Safety UK Safer Internet Centre UK Safer Internet Centre, where you can find online safety tips, advice and resources to help children and young people stay safe online.
Keeping fit and healthy Ramblers' Wellbeing Walks Getting active with Ramblers Wellbeing Walks
Legal Cumbria Law Centre Cumbria Law Centre is a community organisation offering free legal advice and representation to people who live or work in the county.
Mental Health Alzheimer’s Society Alzheimer’s Society is a dementia support and research charity, there for anyone affected by any form of dementia.
Mental Health Psychosis Service (Penrith) – CNTW268 NHS Cumbria Partnership AMAZE Early intervention service, help for people with early symptoms of psychosis. To access the service contact your GP. The service is people between 14-65 years-old.
Mental Health Anxiety UK Anxiety UK is a national charity helping people affected by anxiety, stress and anxiety-based depression.
Mental Health Together all Together all is an online mental health community.
Mental Health Bipolar UK Bipolar UK is the national charity dedicated to supporting individuals with the misunderstood and devastating condition of bipolar, their families and carers.
Mental Health Bullying UK part of family lives Bullying UK, part of Family Lives, is a leading charity providing advice and support to anyone affected by bullying.
Mental Health Campaign Against Living Miserably (CALM) Campaign Against Living Miserably (CALM) are the leading movement against male suicide in the UK.
Mental Health Digital wellbeing on Cumbria County Council website Cumbria County Council advice for young people on digital wellbeing and mental health.
Mental Health Dignity in Dementia Guidance and support for someone living with Dementia.
Mental Health Eden Memory Services Eden Memory Services, based at the Beacon Unit, Penrith Hospital, is a multi-disciplinary team that includes Mental Health Nurses, Occupational Therapists, Assistant Practitioners, Community Support Workers, Consultant Psychiatrists and Clinical Psychologists who work with older people in the Penrith and Eden area, who are concerned about their memory.
Mental Health 4Eden 4Eden provide with support services for members with learning disabilities or on the autism spectrum disorder. Membership fee applies.
Health Health advice from FCN The Farming Community Network FCN run a support line, run by people who are sympathetic and understand farmers and rural life.
Mental Health Mental Health Assessment and Recovery Team (Eden) – CNTW238t Cumbria Partnership NHS Foundation Trust provide First Step a free, talking therapies to adults (18+) in Cumbria.
Mental Health growingwell Growing Well is a mental health charity, an organic farm and a horticulture training centre.
Mental Health Harmless Self-Harm Support at Harmless, providing a range of services about self-harm, including support, information, training and consultancy to people who self-harm.
Mental Health If U Care Share Foundation Provide emotional and practical support with the aim of prevention, intervention and support after suicide.
Mental Health Maytree Maytree respite centre aims to alleviate suffering and help people in suicidal crisis to re-engage with life and to restore hope.
Mental Health Mind Carlisle Eden Mind for better mental health in Carlisle and Eden provide sanctuary and support in times of crisis through a range of services.
Mental Health NAPAC NAPAC support adults' recovery from childhood abuse.
Mental Health No Panic No Panic helps people who suffer from Panic Attacks, Phobias, Obsessive Compulsive Disorders and other related anxiety disorders, including those people who are trying to give up tranquillizers. No Panic also provides support for the carers of people who suffer from anxiety disorders. Membership fee required for access to services.
Mental Health PAPYRUS National UK charity dedicated to the prevention of young suicide.
Mental Health Rethink Mental Illness Rethink Mental illness's goal is a better life for everyone affected by mental illness.
Mental Health Richmond Fellowship Richmond Fellowship is a voluntary sector provider of mental health support in England.
Mental Health SAFA Self-Harm Awareness for All Support for people who self-harm. Support for people with eating disorders.
Mental Health Samaritans Samaritans provide a 24 hour confidential emotional support for anyone in a crisis.
Mental Health SANE SANE is a UK mental health charity improving quality of life for anyone affected by mental illness - including family friends and carers.
Mental Health Self-injury Support National Self-Harm Network offers an online moderated support forum for women and girls affected by self-harm.
Mental Health The Glenmore Trust The Glenmore Trust is a not for profit organisation who work with adults with learning disabilities, mental health conditions and other associated disabilities.
Mental Health Young Minds Young Minds promotes mental health support and awareness for young people.
Older people services Carlisle and Eden Age UK Carlisle and Eden Age UK provide information, advice and support-links related to the well-being of older people. They also distribute winter warmth funds, provide chargeable home support, run activities and facilitate scooter and wheelchair hire.
Older people services The Silver Line Silver Line have three main services: A sign-posting service, aiming to link older people with suitable service providers that will meet their needs. A befriending service, to combat loneliness and providing a link to transfer those suffering from abuse or neglect to specialist services.
Online safety Online and mobile safety on the Childline website Childline's advice for online and mobile safety.
Online Safety Cyber bullying on Bullying UK website Bullying UK website provides advice on types and effects of cyber bullying and how to stay safe.
Online safety Cyber bullying on the Cumbria Constabulary website Cumbria constabulary advice on cyber bullying and where to get help.
Online Safety Online and mobile safety on the Internet Matters website Internet Matters website provides expert advice to parents and children on how to stay safe online.
Online Safety Internet Watch Foundation website IWF website provides advice and guidance on reporting child sexual abuse content and non-photographic images.
Online Safety Bullying and cyber bullying on the NSPCC website NSPCC website provides advice for parents and carers on bullying and cyber bullying.
Palliative Care Eden Valley Hospice Eden Valley Hospice provides care for adults with life-limiting illnesses from North Cumbria.
Palliative Care Hospice at Home Hospice at Home Carlisle and North Lakeland provides a comprehensive, high quality, palliative care service for adults who have a life-limiting illness.
Palliative Care Jigsaw Cumbria's Children's Hospice Jigsaw Cumbria’s Children’s Hospice provide support to children and young adults with life-limiting conditions.
Palliative Care Hospice Day Care at Penrith Community Hospital Penrith Day Hospice provides Specialist Palliative Day Care for people living with a variety of life limiting illnesses. It is located in the grounds of Penrith Community Hospital.
Personal development Inspira Inspira is a career management and personal development organisation operating in the North West of England.
Refuse and recycling Assisted collections An assisted collection is available to anyone who finds it difficult to move or carry refuse and recycling, where there is no able bodied person in the household who can assist.
Sexual abuse Rape Crisis Specialist service for rape victims and any form of sexual violence at any time. There are no Rape Crisis or Sexual Assault Referral Centres in Cumbria.
Sexual abuse The Bridgeway The Bridgeway is a dedicated service that supports victims of sexual assault.
Sexual abuse Sexual abuse advice on NSPCC website Information and advice on how to prevent and report child sexual exploitation.
Sexual health LGBThq Cumbria LGBT+ Community and Information Centre. Support services and social venue, by and for the lesbian, gay, bi, trans and wider community.
Sexual health Sexual health advice on the North Cumbria Integrated Care NHS Foundation Trust website Information on the NHS website regarding sexual health, advice and access to services.
Socialising Appleby Hub from Oaklea The Hub has a community cafe, a second hand bookshop, and space to hire.
Substance misuse CADAS Provide drug and alcohol services to individuals, family members and communities to support recovery.
Substance misuse FRANK Friendly confidential drugs advice FRANK provides friendly and confidential drugs advice.
Substance misuse NA Narcotics Anonymous NA is a non-profit fellowship or society of men and women for whom drugs had become a major problem. We are recovering addicts who meet regularly to help each other stay clean.
Substance misuse Recover Steps Cumbria on the Humankind website Recover Steps Cumbria is the alcohol and drug recovery Service for Cumbria.
Substance misuse Turning Point Turning Point are a leading social enterprise, providing health and social care services in over 300 locations across England.
Tax Tax Help for Older People Tax Help for Older People is a service from the charity Tax Volunteers providing free, independent and expert help and advice for older people on lower incomes who cannot afford to pay for professional tax advice.
Technology AbilityNet AbilityNet helps people of any age and with any disability to use technology to achieve their goals at home, at work and in education. We do this by providing specialist advice services, free information resources and by helping to build a more accessible digital world.
Transport Fellrunner Bus Community Transport, bus service operated and driven by volunteer drivers.
Transport Community transport from Cumbria County Council Community transport schemes available in Cumbria.
Transport Wheelchair accessible taxis List of wheelchair accessible taxis and private hire vehicles.
Utilities Electricity North West Assists with finding an electricity supplier for your address.
Utilities MPS Mailing Preference Service To record a request to receive mail wanted or needed.
Utilities TPS Telephone Preference Service To record your preference, not to receive unsolicited sales or marketing phone calls.
Veterans Combat Stress Help for veterans worried about mental health issues and support for families affected.
Veterans Defence Medical Welfare Service DMWS welfare officers work with patients (connected to the armed forces) when their medical needs are being met, but other issues or problems may be distracting them from recovery.
Veterans Help for Heroes Help for Heroes provide lifetime support for the Armed Forces Community and their families.
Veterans Royal British Legion Support for current serving veterans and ex-service personnel and their families.
Veterans SSAFA the Armed Forces charity SSAFA UK Charity providing welfare and support for those serving in the armed forces, veterans and armed forces families.
Veterans Veterans UK on GOV.UK Veterans UK administers the armed forces pension schemes and compensation payments for those injured or bereaved through service.
Volunteering Stainmore Railway Company To join a working party on site or to help with welcoming our visitors see our website for more information.
Welfare Food banks on Cumbria County Council website If, as a result of a crisis, you are unable to feed yourself or your family, you may be able to get some emergency food from a food bank.
Wheelchair and commode hire Support from British Red Cross Provide support, help and equipment hire
Young people Afasic voice for life Afasic is a parent-led organisation to help children and young people with speech and language impairments and their families.
Young People Barnardo's Provides children's services to help children in poverty, support young carers and help families looking to foster or adopt.
Young people Boingboing Boingboing working with and alongside children, young people, families & adults exposed to social disadvantage.
Young people Carlisle Key A charity that helps 16 to 25 year-olds move towards independent living.
Young people Childline Childline helps anyone under 19 in the UK with any issue they're going through.
Young people Childnet International Childnet International work with others to help make the internet a great and safe place for children.
Young people Cumbria Youth Alliance Work with and for young people to enable them to reach their full potential.
Young people Doc Ready Doc Ready offers advice to help people prepare the first time they visit a doctor to discuss their mental health.
Young people Relationship and sexual health advice on the Health for Teens website Advice, information and support for teens about relationships, health and sexual health.
Young people The Mix Free information and support for under 25s in the UK. Get advice about, sex, relationships, drugs, mental health and jobs.
Young people Thinkuknow Education programme, for young people, encourages internet safety & support
Young people The Prince's Trust The Prince's Trust work hard to create brighter futures for young people aged 11 to 30, empowering them to get into jobs, education and training.
Young people Save the Children Fund Save the Children Fund work with families to narrow the gap between children living in poverty and their better off classmates. By focusing on early learning, we help make sure children across the UK realise their full potential.
Young people's - activity Appleby Air Training Corps Various activities including shooting and flying for young people 13 to 18 years old.
Young people's - activity Penrith Air Cadets Penrith Air Cadets welcomes young people from 12 (and in Year 8) to 20 years old.
Young people's - activity Girlguiding Cumbria North Girl guiding is the leading charity for girls and young women in the UK.
Young people's - activity Scouts 2nd Penrith Provide Beavers 6 to 8 years old, Cubs for 8 to 10.5 years old and Scouts for 10.5-14 years old.
Young people's - activity Cumbria Army Cadets  
Young people's - activity Sea Cadets Carlisle A charity aimed at teaching 10 to 18 years old life-skills through water-based activities.
Last updated: Monday, 20 June, 2022.