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Welfare support directory

Subject Organisation and copied web address Support description Services include:
Advice Citizens Advice Carlisle and Eden Citizens Advice Carlisle & Eden offers free, confidential, independent, and impartial advice and information through a number of different channels. Provide money advice including dealing with debt, budgeting, benefits check and switching energy tariffs.
Activity for dementia sufferers Alzheimer’s Society Singing for the Brain Singing for the Brain sessions use singing to bring people with dementia together in a friendly and stimulating activity. Singing sessions for people living with dementia.
Activity for dementia sufferers Dancing Recall-Cumbria Dance and movement programme for people with dementia and training courses for health professionals. NHS dance and movement programme for people living with dementia.
Activity for well-being Learning Fields CIC Learning Fields is a Community Interest Company offering educational and environmental opportunities for people of all ages and abilities. Centre for well-being providing environmental, wildlife, craft, farming, workshops, educational experiences as well as accommodation and kitchen facilities.
Advocacy People First People First is an independent organisation, providing help and support to some of Cumbria's most vulnerable citizens. Independent mental health advocacy. Care Act advocacy. Children's advocacy. 'Best Life' and 'Hospitality' training programmes. Care and Treatment Reviews.
Alcohol Alcoholics Anonymous AA is concerned solely with the personal recovery and continued sobriety of individual alcoholics. Support for alcoholics meetings in Britain and English speaking meetings in Europe. Information on the AA 12-step programme.
Alcohol Drinkaware Drinkaware Trust work to reduce alcohol misuse and harm in the UK. Alcohol education information and advice to help people make better choices about their drinking.
Art Kirkby Stephen Community Arts Arts events and family activities held at various venues in Kirkby Stephen. Theatre, cinema, craft and music events. 'Telling Tales' offers weekly story time and craft sessions for pre-schoolers.
Benefits Attendance Allowance on GOV.UK Attendance Allowance helps with extra costs if you have a disability severe enough that you need someone to help look after you. Financial support for physically or mentally disabled.
Benefits Council tax discount Council Tax discount for a person with a chronic mental health condition. Financial help through discount on council tax payments.
Benefits Housing benefit Housing benefit payments to help pay rent is changing to Universal Credit payments. Financial help towards paying rent.
Benefits Job Centre Plus on GOV.UK How to Contact Jobcentre Plus for new benefit claims, existing benefit claims, to change or cancel an appointment, find a job and get a National Insurance number. New and existing benefits claims, jobs and getting a National Insurance number.
Benefits Job Seekers Allowance (JSA) on GOV.UK Jobseeker's Allowance, how it works, type of JSA, eligibility, claim or reclaim JSA and interviews. Job seekers allowance, claims, eligibility and interviews.
Bereavement Survivors of Bereavement by Suicide Survivors of Bereavement by Suicide aim to meet the needs of those adults bereaved by suicide. National suicide-related bereavement helpline, email and group support. Crisis support for people feeling suicidal
Bereavement Child bereavement support in Cumbria Child bereavement support in Cumbria, for families where a baby or child has died or where children and young people, up to the age of 25, are bereaved. Bereavement support following baby or child-death, for families, young people, professionals and schools, through group and telephone sessions.
Bereavement Cruse Bereavement Care Cumbria Cruse is a registered charity and has branches throughout the United Kingdom, providing free and confidential support to individuals and families. It aims to help them to come to terms with the loss of someone important in their lives and to understand their grief. Free bereavement support, dealing with grief. Staffed session and national bereavement helpline.
Bereavement Drowning support network The Drowning Support Network is a peer support group for people who have lost loved ones in drownings or other aquatic accidents. It includes support for those bereaved where no physical remains have been recovered, or the recovery process has been lengthy and difficult. Bereavement support for those affected by death caused by drowning or other aquatic accidents.
Bereavement RoadPeace RoadPeace is a national charity and membership organisation for road crash victims in the UK. Bereavement support for people bereaved or seriously injured in road crashes, through peer support, local group network, befriending service and trauma support programmes
Blind Eden Sight Support Eden Sight Support (ESS) is a registered charity. Its purpose is to help vision-impaired people in the district of Eden. Support for blind, vision-impaired and partly sighted people.
Blind Blind Person's Allowance on GOV.UK Blind Person’s Allowance is an extra amount of tax-free allowance. It means you can earn more before you start paying Income Tax. Financial support for registered blind and severely sight impaired so they can earn more before they start paying tax.
Cancer support Leukaemia Care Leukaemia Care is a national blood cancer support charity, dedicated to ensuring that anyone affected by blood cancer receives the right information, advice and support. Provide on chat, telephone advice, and forum for people and the families of people living with Leukaemia the blood cancer.
Cancer support Macmillan Cancer Support Macmillan Cancer Support provide practical, medical and financial support and push for better cancer care. Practical help, medical and financial support for people with cancer.
Cancer support simPal SimPal support families with young children living with cancer, to older people who have never used a mobile device previously. Support for people with cancer, illness, disability, or who are isolated elderly to have access to a mobile phone.
Care Cumbria Care on the Cumbria County Council website Cumbria Care is the County Council's in-house provider of residential care, supported living, shared lives and day care services to adults with eligible care needs. Adult social care information provided through Cumbria County Council.
Care Wel being Wel being provide a chargeable telecare services for frail and vulnerable people to help them stay to be safe in their own homes. Support for independent living, care alarms, pressure pads, pendant and wrist alarms for the frail, vulnerable and elderly people. There is a charge for this service.
Carers Cumbria Parent Carer Forum Cumbria Parent Carer Forum is a group of parents, carers, grandparents and foster carers who have children with disabilities and/or additional needs, and, who are particularly keen that their views are heard, understood and acted upon. Statutory guidance for organisations who work with and support children and young people with special educational needs and disabilities.
Carers Eden Carers Eden Carers provide support for all ages of unpaid carers. Support for unpaid carers, provide care assessments, issue of Cumbria carers emergency cards as well as a sitter service, events, and after-school clubs.
Carers Carers UK Carers UK aim to make life better for carers. Information for carers on what support might be available and how to access it. Advice on claiming for carer's allowances.
Carers Allowance Carer's Allowance on GOV.UK Weekly payment if you care for someone for at least 35 hours a week and they get certain benefits. Financial support for eligible carers. Payments may affect other benefits.
Community Kirkby Stephen and Upper Eden Good Neighbour Scheme Good Neighbours Scheme Supports adults who need assistance living in, or within a ten mile radius of Kirkby Stephen. Provides assistance in sourcing skilled trades persons.
Community funding Eden Community Fund Provides capital funding to organisations, voluntary groups, social enterprises and charities to enable them to deliver events or projects that will benefit the local community. Financial help for community groups through capital funding for community projects and events.
Community funding and grants Cumbria Community Foundation Cumbria Community Foundation collect funds and provide grants to assist the disadvantaged. Winter Warmth Fund to assist older persons with heating costs. Administers the William Milburn Charitable Trust, which prioritises funding to rural community projects that benefit disadvantaged children and young people.
Community Projects ACTion with Communities in Cumbria ACT works on a diverse range of initiatives often in partnership with public sector and other organisations to benefit local community projects. Support for community buildings, emergency planning, community-led planning and health and well-being programmes. ACT oversees the Cumbria Rural Panel, and offers guidance on the Good Neighbours scheme. It also supports the setting-up and running of community groups and encourages volunteer community energy champions.
Community projects BRATHAY Brathay Trust improve the life chances of children, young people and families by inspiring them to engage positively in their communities. Deliver youth work in urban locations in Cumbria.
Community support The Salvation Army Penrith A Christian church and charity that provides support to disadvantaged or socially isolated members of the community. Food banks. Christian services at residential and care homes. Support to assist people with job applications and acquiring the skills to enable them to start or return to work. Meeting groups, including those for pre-schoolers and young children.
Counselling for young people Kooth Kooth aim to give free, safe and anonymous online support for young people. Counselling, online chat for young people in a crisis.
Counselling The Cumbria Counselling Group The Cumbria Counselling Group of experienced therapists can provide therapy for a range of past and present conditions including Anxiety, Depression, Stress, Addiction, Abuse and other emotional difficulties. Bereavement, trauma and obsessive behaviour counselling services.
Crime ActionFraud Action Fraud is the UK’s national reporting centre for fraud and cyber crime where you should report fraud if you have been scammed, defrauded or experienced cybercrime. Fraud reporting centre for all types of fraud, cybercrime and scams.
Crime Cumbria together Support for people affected by crime and anti-social behaviour. Support for Crime victims.
Crime Remedi Remedi provide restorative services and support as a means of addressing conflict in any setting – criminal justice, social care, schools and the workplace. Emotional and practical support for victims of crime and antisocial behaviour.
Crime Victim Support Free confidential support to help victims move beyond the impact of crime. Independent Sexual Violence Advisor (ISVA) project supports all victims of sexual abuse, whether reported to the police or not.
Crime prevention Neighbourhood Watch Cumbria Crime prevention through neighbourhood watch schemes. You need to join to find out about schemes in Eden. Crime prevention through neighbourhood watch schemes.
Deaf Cumbria Deaf Association Practical support for people with hearing difficulties The educational, physical, social and spiritual well-being of deaf, deafened, hard of hearing and Deafblind people of all ages and their families, mainly (but not exclusively) in Cumbria.’
Deaf Cumbria HITES BID Services is a charity, who work in partnership with children, young people and adults and their families and carers to support people who are deaf, hard of hearing, visually impaired or have a dual sensory loss. British Sign Language interpreting support services and training. A comprehensive employment service to help deaf and hard of hearing people back into work and training. Housing related support to enable people to maintain tenancies. Youth sports projects.
Debt CAP Christians Against Poverty CAP Christians Against Poverty is a Christian faith-based debt counselling charity. CAP debt centre in run in association with Penrith Methodist Church.
Debt National Debtline A free, confidential debt advice service. Debt advice for dealing with debts and budgeting through a telephone helpline, email and web chat.
Disability Versus Arthritis Versus Arthritis was formed in 2018 following a merger of Arthritis Care and Arthritis Research UK, they provide support for people with arthritis across the UK. Support for people with Arthritis through a telephone helpline.
Disability National Autistic Society The National Autistic Society are the leading UK charity for autistic people (including those with Asperger syndrome) and their families. Comprehensive service directory for searching autism services by location.
Disability bibic changing lives bibic is a national charity and exists to maximise the potential of children and young people with conditions affecting their social, communication, sensory, motor and learning abilities. Support children with a wide range of conditions including: acquired brain injury, Asperger's syndrome, autism spectrum disorder, cerebral palsy, Down's syndrome, dyslexia, epilepsy and neurological disorders.
Disability Blue Badge scheme The Blue Badge scheme operates throughout the UK, providing a range of parking concessions for people with severe mobility problems. Displaying a Blue badge parking disc allows disabled people to park in disabled bays and on street.
Disability Brittle Bone Society The Brittle Bone Society supporting people affected by Osteogenesis Imperfecta. Information on financial support, grants, support groups and NHS services for people with Osteogenesis Imperfecta, brittle or fragile bones that break easily.
Disability Calvert Trust The Calvert Trust enable people with sensory, learning or physical disabilities to engage in outdoor activities. Water centre, riding school and self-catering bunkhouses.
Disability Cancer Research UK A cancer research and awareness charity. Support cancer research projects and communicate information about cancer.
Disability Cumbria Cerebral Palsy Cumbria Cerebral Palsy is a non-profit organisation working with people with cerebral palsy and associated disabilities in Cumbria. Cumbria outreach team to support those affected by cerebral palsy.
Disability Dementia UK Dementia UK provides Admiral Nurses for families affected by dementia. Dementia helpline and advice videos.
Disability Diabetes UK Diabetes UK provide advice on preventing diabetes, basic details and information on living with diabetes. Advice for living with type 1 and type 2 diabetes, email latest news, recipes and testing strips to buy.
Disability Disability Association Carlisle & Eden Carlisle's disability charity supporting local disabled people since 1999. Supply disability aids on prescription or for sale, run Disability Aids Recycling Project, run training courses, established a centre for independent living.
Disability Down's Syndrome Association Down's Syndrome Association focus solely on all aspects of living successfully with Down’s syndrome Helpline, training and assessment services for people and the families of people with Down's Syndrome.
Disability Dyspraxia Foundation The Dyspraxia Foundation is committed to making the teaching and medical professions more aware of dyspraxia. They also aim to spread understanding of how those who have the condition can be helped. Helpline and local support groups for people and families of people with Dyspraxia the developmental coordination disorder.
Disability Epilepsy Action Epilepsy Action is a community of people committed to a better life for everyone affected by epilepsy. Free phone advice line for people with Epilepsy and coffee and chat group based in Carlisle.
Disability Epilepsy Society The Epilepsy Society is the UK’s leading provider of epilepsy services. It supports research and awareness campaigns. Information resources, residential and nursing care, as well as support for individuals with complex epilepsy.
Disability Headway Headway is the UK-wide charity that works to improve life after brain injury. Free helpline, support groups and information. Grants available in the aftermath of brain injury.
Disability Heart Foundation The British Heart Foundation raises money to research cures and treatments for heart and circulatory diseases. Information on heart disease, including risk factors and heart helpline number available.
Disability Huntington’s Disease Association Huntington’s Disease Association help people living with Huntington’s disease to live a better life by improving care and support services. Specialist disease advisory service for people living with Huntington's disease, a youth engagement service and training for healthcare professionals.
Disability Kidney Research UK Kidney Research UK is the leading charity committed to developing treatments, patient information and raising vital public awareness to help save lives. Online kidney disease risk assessment. Basic information on kidney function and kidney health.
Disability Marie Curie Marie Curie provide care and support through terminal illness Support helpline, Marie Curie nurses and hospice care for people and the families of people living with a terminal illness.
Disability ME Association The ME Association aims to support people with ME/CFS through all stages of their illness. Support for people with ME/CFS.
Disability MND Motor Neurone Disease Association MND provides advice and support for carers and people living with Motor Neurone Disease. ME connect helpline for people with motor neurone disease, MND, and their carers and interactive online guides.
Disability MS Society Multiple Sclerosis Society provide support for multiple sclerosis sufferers through online support and helpline. MS helpline and local support groups.
Disability Muscular Dystrophy UK Muscular Dystrophy UK bring together people affected by more than 60 rare a progressive muscle-weakening and wasting conditions. Helpline and facts sheets for people with muscular dystrophy.
Disability NKS Keys The National Key Scheme (NKS) offers disabled people independent access to locked public toilets with disabled facilities around the country. Keys for disabled toilets.
Disability NRAS: National Rheumatoid Arthritis Society NRAS: National Rheumatoid Arthritis Society Information on rheumatoid arthritis, how it’s managed and living with the condition. Freephone helpline, support groups, webinars, blog and mobile app to support people with rheumatoid arthritis.
Disability Parkinson's UK Parkinson's UK will help anyone affected by Parkinson's disease find the right support. Helpline and text relay to support for people with Parkinson's disease.
Disability Scope About Disability Scope is a charity that exists to make this country a place where disabled people have the same opportunities as everyone else. Free phone line and support for disabled people, their families and carers.
Disability Shine - Spina Bifida and Hydrocephalus Shine provides specialist support from before birth and throughout the life of anyone living with spina bifida and/or hydrocephalus, as well as to parents, families, carers and professional care staff. Specialist advice and support for spina bifida and hydrocephalus.
Disability SIA Spinal Injuries Association Spinal Injuries Association provides support to those who have suffered a spinal injury. Free advice line, online chat, advice and advocacy for people living with a spinal injury.
Disability Stroke Association Stroke Association support stroke survivors to rebuild their lives after stroke. Helpline, information, practical advice and emotional support following a stroke for stroke survivors, carers and family members.
Disability Triple A Project all about autism Triple A works towards helping to reduce inequalities and challenges faced by autistic individuals. Support for people with Autism. Autism alert cards which enable those that carry them to identify themselves to workers in emergency services as being on the Autism Spectrum.
Disability Fibromyalgia Action UK FMA UK provides information and support to sufferers and their families. In addition, the Association provides medical information for professionals and operates a national helpline. Support for people with Fibromyalgia, their families, as well as medical information and national helpline.
Disability allowance Personal Independence Payment (PIP) on GOV.UK PIPs are payments made to people between 16 to 64. Disability Living Allowance (DLA) is no longer available for adults. Financial help for disabled people between 16 and 64.
Disability What to do if you become disabled on GOV.UK Outlines the rights you have if you become disabled, to protect you from discrimination and points out you might also be entitled to certain benefits. Advice on financial support through allowances and payments. Advice on rights if you face discrimination.
Domestic Violence Men's Advice Line The Men's Advice Line is a confidential helpline for men experiencing domestic violence from a partner or ex-partner or from other family members. Freephone line, emotional support and practical advice for men experiencing domestic violence or abuse whether in heterosexual or same-sex relationships.
Domestic Violence Respect Respect work with perpetrators of domestic violence, male victims of domestic violence and young people using violence and abuse in close relationships. Respect phone line, men's advice line, for perpetrators and male victims of domestic violence.
Domestic Violence Women’s Aid Women's Aid offer advice and support for women and children suffering domestic violence. Freephone 24 hour National Domestic Violence Helpline, work with women and children who are survivors of domestic violence.
Eating disorders

Anorexia and Bulimia Care

Anorexia and Bulimia Care (ABC) is an eating disorders organisation. Helpline, Parent and carer's online community and befriender's online community.
Eating disorders Beat Eating disorders Beat Eating disorders is a UK's charity supporting anyone affected by eating disorders, anorexia, bulimia, emotional overeating disorder, or any other difficulties with food, weight and shape. One-to-one helpline, web chats and online groups.
Eating disorders Eating Disorders on NHS Cumbria Partnership website

NHS Cumbria Partnership Eating Disorders provides advice, resources and support for those with eating disorders.

Information on healthy eating and diet. Anorexia Nervosa Intensive Service. Eating disorder webchat.
Energy CAfS - Cumbria Action for Sustainability CAfS promotes low carbon living, energy saving and reduced use of fossil fuels throughout Cumbria. Energy saving advice, factsheets and event running guidance, energy advice and bursary scheme for communities.
Energy Citizens Advice to Switch energy supplier Provides advice from checking your meter, choosing the right tariff and how to switch your energy supplier or tariff. Advice for switching gas, electricity suppliers, contract and meters.
Energy Collective-switching and purchasing on GOV.UK Collective purchasing and switching is when consumers get together to negotiate a group deal with their gas and electricity suppliers. Advice on buying gas and electricity as a group.
Energy Energy Saving Trust Energy Saving Trust advise on energy saving, home improvements, new heating systems or generating own energy. Advice and information on renewable energy, home insulation, home energy efficiency and transport.
Energy uSswitch uSswitch compares Gas and Electricity suppliers and other service providers. Comparison options for TV, mobile phone, personal finance and insurance products.
Family support Rainbow Trust The Rainbow Trust supports families who have a child aged 0-18 years with a life threatening or terminal illness

Support for families who have a child with a life threatening or terminal illness.

Finance Eden and South Lakeland Credit Union Eden District and South Lakeland District Credit Union aim to at help their members manage their money well, they provide fair loans and simple ways of saving. Financial support and advice for borrowing and saving money for members.
Finance The Money Advice Service The Money Advice Service offer free and impartial money advice, set up by government. Online budget planner and mortgage calculator available.
Fire safety Safe and Well Visit from Cumbria Fire and Rescue Service Cumbria Fire and Rescue Service, Safe and Well visits aim to help people live independently and deal with fire hazards in their home. Carrying out a home fire safety assessment, where they can help you design a fire escape plan so that you and your family will know how to react and escape if you have a fire.
Gambling addiction GamCare GamCare is the leading national provider of information, advice, support and free treatment for anyone affected by problem gambling. Advice and support to the family and friends of problem gamblers.
Handyman Handyperson Eden Housing Association Handyperson scheme is for eligible people in Eden, it provides service for minor repairs or small jobs around your home or garden at a reduced charge. Hand person who will carry out minor repairs and small jobs around the home and garden for eligibility people. There is a reduced charge for this service.
Health Bowel cancer screening from the NHS Bowel cancer screening involves having tests to check if you have or are at risk of bowel cancer. Supplying bowel cancer home-testing kits.
Health Healthwatch Cumbria Healthwatch Cumbria is an independent organisation set up to champion the views of patients and social care users in Cumbria. Its goal is to make services better and improve health and well-being. Free information to help people navigate health-care services and make informed choices.
Health Terrence Higgins Trust Terrence Higgins Trust are the UK's leading HIV and sexual health charity. They aim to help people using their services to achieve good sexual health. Information and advice on HIV and sexual health. Online counselling and advice service for those living with HIV.
Health Brain Tumour Charity The Brain Tumour Charity funds research in to brain tumours, and offers information and support to people with a brain tumour and their families. Local support groups, online support and information, healthcare professionals, service for young adults, children and families.
Health Crohn's and Colitis UK Crohn's and Colitis UK work to make life better for people in the UK with Crohn’s Disease, ulcerative colitis and other forms of inflammatory bowel disease (IBD). Support for recently diagnosed, young people and families. Grant schemes and education programme available.
Hospital Discharge British Red Cross support when leaving hospital British Red Cross support when leaving hospital is for vulnerable people. They also advice on how to stop avoidable hospital admissions. Support for those experiencing loneliness. Help for refugees and victims of terrorism abroad. Assistance with finding missing relatives. Loan of wheelchairs and commodes.
Housing Eden Housing Association Eden Housing Association is an independent registered provider of affordable homes with a rural emphasis. Affordable housing search. Assistance with right to buy options. Offer support and advice to homeless people
Housing MHA MHA is a housing charity who run care homes and provide retirement living accommodation and support for older people across the UK. Care homes and housing for older people.
Housing Nightstop on the Cumbria County Council website Cumbria County Council Nightstop service provides free, safe, secure emergency temporary accommodation for homeless young people in Cumbria. Provides emergency accommodation for 16 to 25 year-olds in the homes of approved volunteers.
Housing Shelter England Shelter provide housing advice and support through national helpline and online advice. Provide online housing advice on homelessness, private renting, tenancy deposits, repossession, eviction, housing repairs and housing benefits. Legal support and national helpline.
Internet Safety UK Safer Internet Centre UK Safer Internet Centre, where you can find online safety tips, advice and resources to help children and young people stay safe online. Report line for those finding indecent images of minors online.
Keeping fit and healthy Walking for health Walking for Health is England’s largest network of health walks. Advice on available local walks and on walking with health problems.
Legal Cumbria Law Centre Cumbria Law Centre is a community organisation offering free legal advice and representation to people who live or work in the county. Independent Legal advice, casework, welfare benefits, debt, for low income.
Mental Health Alzheimer’s Society Alzheimer’s Society is a dementia support and research charity, there for anyone affected by any form of dementia. Local Singing for the Brain and a Dementia café and a walking group. Telephone helpline, factsheets, publications, online community and the Dementia together magazine.
Mental Health AMAZE from NHS Cumbria Partnership NHS Cumbria Partnership AMAZE Early intervention service, help for people with early symptoms of psychosis. To access the service contact your GP. The service is people between 14-65 years-old. Assessments, if suitable, followed by support for up to 3 years to the people with psychosis.
Mental Health Anxiety UK Anxiety UK is a national charity helping people affected by anxiety, stress and anxiety based depression. Text specialist helplines, infoline, speak to a therapist and online chat and access to anxiety experts.
Mental Health Big White Wall Big White Wall is an online mental health community. Live online therapy sessions for a fee unless referred through the NHS.
Mental Health Bipolar UK Bipolar UK is the national charity dedicated to supporting individuals with the misunderstood and devastating condition of bipolar, their families and carers. Peer support line. Online community support. Support groups.
Mental Health Bullying UK part of family lives Bullying UK, part of Family Lives, is a leading charity providing advice and support to anyone affected by bullying. Confidential helpline. Parenting advice and support. Advice on cyber bullying, bulling at school and the work place.
Mental Health Campaign Against Living Miserably (CALM) Campaign Against Living Miserably (CALM) are the leading a movement against male suicide in the UK. Helpline available between 5pm and midnight.
Mental Health Dignity in Dementia Guidance & support for someone living with Dementia. Community singing and dancing groups. Health and social care training. Online access to informative videos.
Mental Health Eden Memory Services Eden Memory Services is based at the Beacon Unit, Penrith Hospital. It is a multi-disciplinary team that includes Mental Health Nurses, Occupational Therapist, Assistant Practitioner, Community Support Workers, Consultant Psychiatrists & Clinical Psychologist who work with older people in the Penrith & Eden area who are concerned about their memory. Diagnosing dementia, possible treatment and support for people living with dementia
Mental Health Eden Mencap Society Eden Mencap provide with support services for members with learning disabilities or on the autism spectrum disorder. Membership fee applies. Learning and autism support for members and supported employment.
Health Health advice from FCN The Farming Community Network FCN run a support line, run by people who are sympathetic and understand farmers and rural life. Support line for health issues, such as stress, depression, isolation, long-term illness, accidents and alcohol or drug dependency.
Mental Health First Step Cumbria Partnership NHS Foundation Trust Cumbria Partnership NHS Foundation Trust provide First Step a free, talking therapies to adults (18+) in Cumbria. Talking therapy for adults. Covers a range of services including: Those for children and families, community health, mental health and specialist services for specific conditions/disorders.
Mental Health growingwell Growing Well is a mental health charity, an organic farm and a horticulture training centre. Patients need to be referred and information on this is provided on the website in the Healthcare Professionals section.
Mental Health Harmless Self-Harm Support at Harmless, providing a range of services about self-harm including support, information, training and consultancy to people who self-harm. Responding to the needs of people who are at risk of self-harm and suicide.
Mental Health If U Care Share Foundation Provide emotional and practical support with the aim of prevention, intervention and support after suicide. Provide support to people feeling suicidal and support after a suicide.
Mental Health Maytree Maytree respite centre aims to alleviate suffering and help people in suicidal crisis to re-engage with life and to restore hope. Telephone and email support for people through a suicidal crisis. Respite centre.
Mental Health Mind Carlisle Eden Mind for better mental health in Carlisle and Eden provide sanctuary and support in times of crisis through a range of services. Telephone helpline: Mindline Cumbria. Advocacy for mental health providing both support and information. Mental health training courses. Mind also work to end mental health discrimination.
Mental Health NAPAC NAPAC support adults recovery from childhood abuse. Support line and email service, support groups, recommended reading, advice on coping with flashbacks and legal advice.
Mental Health No Panic No Panic helps people who suffer from Panic Attacks, Phobias, Obsessive Compulsive Disorders and other related anxiety disorders including those people who are trying to give up Tranquillizers. No Panic also provides support for the carers of people who suffer from anxiety disorders. Membership fee required for access to services. Provide chargeable telephone helpline and email support.
Mental Health PAPYRUS National UK charity dedicated to the prevention of young suicide. Helpline support for suicidal people.
Mental Health Rethink Mental Illness Rethink Mental illness's goal is a better life for everyone affected by mental illness. Advice and information, online webchat for people and families of people living with mental health.
Mental Health Richmond Fellowship Richmond Fellowship is a voluntary sector provider of mental health support in England. Support service finder available online.
Mental Health SAFA Self-Harm Awareness for All Support for people who self-harm or with eating disorders. Requires completion of a referral form, but self-referral accepted.
Mental Health Samaritans Samaritans provide a 24 hour confidential emotional support for anyone in a crisis. Support to people feeling suicidal, emotional or in crisis.
Mental Health SANE SANE is a UK mental health charity improving quality of life for anyone affected by mental illness - including family friends and carers. Helpline for people living with mental health.
Mental Health Self injury Support National Self-Harm Network offers an online moderated support forum for women and girls affected by self-harm. Support for women and girls affected by self-harm and self injury.
Mental Health The Glenmore Trust The Glenmore Trust is a not for profit organisation who work with adults with learning disabilities, mental health conditions and other associated disabilities. Residential and domiciliary support.
Mental Health Young Minds Young Minds promotes mental health support and awareness for young people. A range on resources including: information on specific mental health conditions, toolkits and advice for healthcare professionals on applying for grants.
Older people services Carlisle and Eden Age UK Carlisle and Eden Age UK provide information, advice and support-links related to the well-being of older people. They also distribute winter warmth funds, provide chargeable home support, run activities and facilitate scooter and wheelchair hire. Advice helplines, health advice, winter warmth fund, home support, scooter and wheelchair hire, day care clubs, lunch clubs, community home day care, active ageing, walking rugby and walking football.
Older people services The Silver Line Silver Line have three main services: A sign-posting service, aiming to link older people with suitable service providers that will meet their needs. A befriending service, to combat loneliness and providing a link to transfer those suffering from abuse or neglect to specialist services. Free, 24 hour, confidential helpline for older people.
Palliative Care Eden Valley Hospice Eden Valley Hospice provides care for adults with life limiting illnesses from North Cumbria. Referrals to the service must be made through appropriate healthcare professionals. Details of the referral process available on the website.
Palliative Care Hospice at Home Hospice at Home Carlisle and North Lakeland provides a comprehensive, high quality, palliative care service for adults who have a life limiting illness. Palliative care, hospice services for adults. Occupational, complementary therapies and support for families, also available. Referral from a healthcare professional may be a requirement for some services.
Palliative Care Jigsaw Cumbria's Children's Hospice Jigsaw Cumbria’s Children’s Hospice provide support to children and young adults with life-limiting conditions. Palliative care, hospice services for children and young adults. Support for families affected by a child or young adults life-threatening condition is also available.
Palliative Care Penrith Day Hospice from NHS Cumbria Partnership Penrith Day Hospice provides Specialist Palliative Day Care for people living with a variety of life limiting illnesses. It is located in the grounds of Penrith Community Hospital. Support for patients one day a week and families once a month. Holistic care and a range of activities including art, music and quizzes.
Personal development Inspira Inspira is a career management and personal development organisation operating in the North West of England. Information on a range of topics related to securing employment and/or developing career potential.
Refuse and recycling Assisted collections An assisted collection is available to anyone who finds it difficult to move or carry refuse and recycling, where there is no able bodied person in the household who can assist. Help with recycling and refuse collections.
Sexual abuse Rape Crisis Specialist service for anyone who has been raped or experienced any other form of sexual violence at any time. No Rape Crisis or Sexual Assault Referral Centres in Cumbria. Freephone line, advice for men and women, boys and girls who have experienced any kind of sexual abuse.
Sexual abuse The Bridgeway The Bridgeway is a dedicated service that helps men, women, children and young people in Cumbria who have been raped or sexually assaulted, either recently or in the past. Support victims of sexual assault in Cumbria.
Sexual health LGBThq Cumbria LGBT+ Community and Information Centre. Support services and social venue, by and for the lesbian, gay, bi, trans and wider community. Support for lesbian, gay, bi, trans people in Cumbria
Socialising Appleby Hub from Oaklea The Hub has a community cafe, a second hand bookshop, and space to hire.  
Substance misuse Cadas Provide drug and alcohol services to individuals, family members and communities to support recovery. Support people with drug and alcohol problems in Cumbria.
Substance misuse FRANK Friendly confidential drugs advice FRANK provides friendly and confidential drugs advice. Glossary of drugs and information on them including slang names for drugs. Helpline available and live chat facility.
Substance misuse NA Narcotics Anonymous NA is a non-profit fellowship or society of men and women for whom drugs had become a major problem. We are recovering addicts who meet regularly to help each other stay clean. Local support centre finder. Helpline available 10am to midnight.
Substance misuse Unity Cumbria on NHS Greater Manchester Unity is the Alcohol and Drug Recovery Service for Cumbria.  
Substance misuse Turning Point Turning Point are a leading social enterprise, providing health and social care services in over 300 locations across England. Support for drug and alcohol misuse, mental health, offending behaviour, unemployment issues and learning disability.
Tax Tax Help for Older People Tax Help for Older People is a service from the charity Tax Volunteers providing free, independent and expert help and advice for older people on lower incomes who cannot afford to pay for professional tax advice. Support for people aged 60 or over, with an annual income of less than £20,000.
Technology AbilityNet AbilityNet helps people of any age and with any disability to use technology to achieve their goals at home, at work and in education. We do this by providing specialist advice services, free information resources and by helping to build a more accessible digital world.  
Transport Fellrunner Bus Community Transport, bus service operated and driven by volunteer drivers. Timetables available to view or download from the website.
Transport Community transport from Cumbria County Council Community transport schemes available in Cumbria. Voluntary Social Car Scheme, Community Minibus Group Hire, Rural Wheels, Village Wheels and Community Wheels.
Transport Wheelchair accessible taxis List of wheelchair accessible taxis and private hire vehicles.  
Utilities Electricity North West Assists with finding an electricity supplier for your address. Information on reporting damaged power lines and on power-cuts.
Utilities MPS Mailing Preference Service To record a request only to receive mail which is wanted and/or needed. Service to stop unsolicited mail.
Utilities TPS Telephone Preference Service To record your preference, not to receive unsolicited sales or marketing phone calls. Link to OFCOM consumer guide available.
Veterans Combat Stress Help for veterans worried about mental health issues, and support for families affected. 24 hour helpline and a wide range of treatments and therapies available.
Veterans Defence Medical Welfare Service DMWS welfare officers work with patients (connected to the armed forces) when their medical needs are being met, but other issues or problems may be distracting them from recovery. Provides support to those currently serving in the armed forces and veterans. 24 hour referral line available.
Veterans Help for Heroes Help for Heroes provide lifetime support for the Armed Forces Community and their families.  
Veterans Royal British Legion Support for current serving veterans and ex-service personnel and their families.  
Veterans SSAFA the Armed Forces charity SSAFA UK Charity providing welfare and support for those serving in the armed forces, veterans and armed forces families.  
Veterans Veterans UK on GOV.UK Veterans UK administers the armed forces pension schemes and compensation payments for those injured or bereaved through service.  
Volunteering Eden Timebank Limited Eden Timebank is a small, friendly group, which offers people in the Eden Valley and the surrounding areas opportunities for volunteering and socialising in their local community through exchanging skills.  
Welfare Food banks on Cumbria County website If, as a result of a crisis, you are unable to feed yourself or your family, you may be able to get some emergency food from a food bank. A voucher is required to use food banks, which is available from The Cumbria County Council Community Support Team - phone 01228 221100
Wheelchair and commode hire Support from British Red Cross Provide support, help and equipment hire Wheelchair and commode hire, home support
Young people Afasic voice for life Afasic is a parent-led organisation to help children and young people with speech and language impairments and their families. Helpline and information downloads available
Young People Barnardo's Provides children's services to help children in poverty, support young carers and help families looking to foster or adopt.  
young people Boingboing Boingboing working with and alongside children, young people, families & adults exposed to social disadvantage. Boingboing is a Community Interest Company, they also undertake 'resilience' research.
Young people Carlisle Key A charity that helps 16 to 25 year-olds move towards independent living. Support and advice for young people 16-25 yrs. Information and advice on homelessness, housing, welfare and employment issues.
Young people Childline Childline helps anyone under 19 in the UK with any issue they're going through. Offers a helpline and one-to-one chats with a counsellor. Will advise on a range of issues related to young people including: bullying, internet safety, sex and relationships, stress at work, school or college.
Young people Childnet International Childnet International work with others to help make the internet a great and safe place for children. Information for young people about: Gaming, downloading and social networking. Childnet visits bookable by teachers and other care professionals. Advice for parents and guardians.
Young people Cumbria Youth Alliance Work with and for young people to enable them to reach their full potential. Downloadable information on safeguarding children and young people. Cumbria funding information resource.
young people Doc Ready Doc Ready offers advice to help people prepare the first time they visit a doctor to discuss their mental health. Checklist builder available.
Young people The Mix Free information and support for under 25s in the UK. Get advice about, sex, relationships, drugs, mental health and jobs.  
Young people Thinkuknow Education programme, for young people, encourages internet safety & support Information is arranged to target specific age groups.
Young people The Prince's Trust The Prince's Trust work hard to create brighter futures for young people aged 11 to 30, empowering them to get into jobs, education and training. Help and support for young people.
Young people Save the Children Fund Save the Children Fund work with families to narrow the gap between children living in poverty and their better off classmates. By focusing on early learning, we help make sure children across the UK realise their full potential. Support for families, communities, children, schools and lobby government.
Young people's - activity Appleby Air Training Corps Various activities including shooting and flying for young people 13 to 18 years old. Royal Air Force Air Cadets.
Young people's - activity Penrith Air Cadets Penrith Air Cadets welcomes young people from 12 (and in Year 8) to 20 years old. Activities include flying, shooting, adventure and expedition training, overseas camps and the Duke of Edinburgh Award Scheme.
Young people's - activity Girlguiding Cumbria North Girl guiding is the leading charity for girls and young women in the UK. Organisation is split into groups for different age groups: Rainbows for 5 to 7 years old, Brownies for 7 to 10 years old and guides for 10 to 14 years old. There is also a section for older members and leaders.
Young people's - activity Scouts 2nd Penrith Provide Beavers 6 to 8 years old, Cubs for 8 to 10.5 years old and Scout for 10.5-14 years old.  
Young people's - activity Cumbria Army Cadets    
Young people's - activity Sea Cadets Carlisle A charity aimed at teaching 10 to 18 years old life-skills through water-based activities.