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Handy person service

The handy person service is for minor repairs and small jobs around the home and garden. This service was set up as it can be difficult and expensive to call out a tradesperson, especially for a small job. It can also be worrying letting someone you do not know into you home. The aim of this service is to provide a great job at a fair price, by a trustworthy contractor, who is fully insured.

Handy person from One Call attaching a latch to a garden gate.The service is a partnership with Eden Housing Association working with One Call Services Penrith, a local, reliable company, working in Eden.

Quality of work

Everyone involved with the service is committed to customer satisfaction and providing a quality service. Eden Housing Association check that all customers are happy with the work done.

Who can use the handy person service?

It does not matter if you own or rent your home, you can make use of this service if:

  • You are over 55 years of age.
  • You are in receipt of qualifying benefits, such as Personal Independence Payment (PIP).
  • You are living with a disability, have long-term ill health, or a life-limiting illness.
  • You have recently been in hospital.
  • Your household is receiving support from Eden Housing Association's Housing Options Team.

Eden Housing Association will also consider referrals from:

  • Housing staff from local registered providers.
  • Staff from other statutory or third-sector support providers.

If you are not sure you meet any of the criteria in the list above, but feel you have a good reason to use the service, contact Eden Housing Association on the details below.

How much does it cost?

There is a minimum charge to call out the handy person of £18 if you live in Eden district. The handy person costs £18 an hour for labour and materials charged at cost. A maximum of three hours per visit means the handy person can do a number of jobs in one visit.

Work the handy person can do

The handy person can do small repairs or jobs around the home and garden:

  • Re-hanging doors and replacing handles, fitting draught excluders, bleeding radiators, fixing tiles, and fitting telephone extension leads.
  • Replacing and re-fitting light bulbs, lampshades and toilet seats.
  • Putting up curtain rails, curtains, blinds, mirrors, pictures, shelves, grab rails and towel rails.
  • Small jobs in the garden, putting on garden gates, and a one-off garden tidy.
  • Cleaning gutters, especially useful in autumn.

Work the handy person cannot do

  • Any work connected to gas.
  • Plastering.
  • Working at height.
  • Mending electrical appliances.
  • Roofing repairs.

Book the handy person

To book the handy person, contact Eden Housing Association's Housing Team on the details below.