Warm Homes Eden

Warm Homes Eden is a scheme designed to support you with making your home more energy efficient. It can both save you money on your fuel bills alongside improving your health by making your home warmer.

The Scheme came from Eden’s Affordable Warmth Partnership working together.

Aims of the warm homes Eden scheme

The scheme aims to help Eden residents living in Private housing who find it difficult to heat their homes and who may experience one of the following:

  • People with a low income and are struggling to pay their bills.
  • People who may face making a choice between either heating their home or feeding their family.
  • People with a low income and a chronic health condition, affected by living in a cold home.
  • People with energy inefficient homes.

Warm homes Eden scheme offers

An opportunity to improve your home’s insulation and heating system.

Benefits of warm homes Eden scheme

  • Cold homes may cause or worsen existing health conditions like severe asthma, heart problems, arthritis, rheumatism or Mental Health problems. Actions such as improving home insulation can help.
  • In hot weather a home that is too warm can also cause health problems. Remedies for this include improving insulation and ventilation.
  • We are keen to help you keep warm and well at home.


The following 4 grants are available:

Domestic Boiler Service Grant

We are working in partnership with Electricity North West to provide a Domestic Boiler Service Grant. The grant is to support low income households who own their own property, and who may have been affected by the current COVID-19 pandemic.

It is important to have your boiler serviced each year, to reduce the risk of your boiler breaking down and leaving you with no hot water or heating.

Who is this scheme for?

You can apply for a grant if you live in Eden, own the home you live in and your household has less income due to COVID-19, either because you are or were on the furlough scheme, your working hours have been reduced or you have lost your job. Your gross household income (before tax) must be under £28,000.

How much is available?


What is the grant for?

The grant must be used to cover the cost of getting your boiler serviced. The grant is only available for a limited period while funds last.

The grant is paid direct to the company doing the service once the work has been completed. Please note you would have to pay any costs over £100.

How do I apply?

Complete the online domestic boiler service grant application form.

Alternatively, download and complete the domestic boiler service grant application form (Word document: 184 KB / 3 pages) and return it to better.homes@eden.gov.uk

Energy Company Obligation (ECO) and Flexible Eligibility (ECO Flex)

Energy Company Obligation (ECO), exists whereby major gas and electricity suppliers have to provide funding towards energy efficiency measures such as insulation, or heating.

Energy Company Obligation offers energy efficiency measures including the following:

  • Loft insulation.
  • Cavity wall insulation.
  • External wall insulation.
  • Internal wall insulation.
  • Underfloor insulation.
  • Room in roof insulation.
  • A repair to a broken domestic boiler.
  • Access to renewable forms of heating, for instance either an Air Source Heat Pump, or a Ground Source Heat Pump.

If you are in receipt of any of the following welfare benefits you may qualify for help:

  • Armed Forces Independence Payment.
  • Attendance Allowance.
  • Carers Allowance.
  • Child Benefit (further criteria apply).
  • Child Tax Credit.
  • Constant Attendance Allowance.
  • Disability Living Allowance.
  • Income Related Employment and Support Allowance.
  • Income Support.
  • Industrial Injuries Disablement Benefit.
  • Pension Credit Guarantee.
  • Personal Independence Payment.
  • Severe Disablement Allowance.
  • Universal Credit.
  • War Pensioners Mobility Supplement.
  • Working Tax Credit.

You can contact one of the major energy suppliers (you don't have to be their customer to qualify). Their funding doesn’t always cover the full cost of the work; we may be able to help you to apply for funding to help to make it more affordable.

Energy Company Obligation Flexible Eligibility (ECO Flex)

ECO Flex is funding is also available through ECO for people who don't receive one of the qualifying benefits, but who do meet local criteria in Eden District. We will provide written confirmation to the energy supplier or their installer, if you meet our local criteria, and they will make the final decision on whether they can provide funding for heating or insulation. In summary, you may be eligible if you have a low income and your home is assessed as being a high cost to heat, or you have a low income and have a health condition or disability that makes you vulnerable to the cold.

Read the Energy Company Obligation (ECO Flex) Statement of Intent (PDF: 280Kb / 4 pages) Version 1.0.

Read the Energy Company Obligation (ECO Flex) Statement of Intent (PDF: 320 / 3 pages) Version 2.0.

Energy company enquiries

If you are an energy company and want to offer ECO Flex within Eden district, please contact Better Homes Eden by emailing better.homes@eden.gov.uk.

Assessing eligibility to access ECO Flex

We are currently in transition to the new ECO4 Flex Scheme.  Information, application and verification forms will be available soon.

ECO, ECO Flex “top up” Discretionary Housing Assistance Grant

Who’s it for?

Households wishing to apply for a contribution towards the cost of installing a specific energy efficiency measure. A measure which will be primarily funded through either the ECO or ECO Flex route.

Eligibility criteria?

Either you are in receipt of a DWP benefit, or you have been assessed as eligible for ECO Flex and are required to contribute towards the cost of the installation. You may be eligible to apply for a “top-up” contribution, towards the cost of a major energy efficiency installation. This would be in the form of a Discretionary Housing Assistance Grant.

The types of energy efficiency installations which qualify for financial support would be in the form of either a heating, or insulation measure.

Is there a maximum value grant I could be eligible for?

Yes, a maximum value of £1,000, which would be in part payment only. The household may still be required to also make a financial contribution towards the installation costs themselves.

  • all contracts for installation work are between the householder and the Installer
  • a Discretionary Housing Grant “top-up” would be paid to the Installer.

Key requirements

The householder must have done the following before seeking a Discretionary Housing Grant top-up:

  • entered into a contract with the installer planning to install the energy efficiency measure
  • paid their part payment direct to the Installer and include a copy of a payment receipt with your Discretionary Housing Grant “top up” application form.

How to apply

Download the discretionary housing "top-up" grant (DOCX: 73 Kb / 8 pages) and email your completed application form to better.homes@eden.gov.uk

Green homes grant

See our green homes grant web page for details on our green homes grant schemes.

Last updated: Monday, 16 January, 2023.