Pay

Housing benefit payment dates

How we pay your Housing Benefit

If you are the tenant of a private landlord or Housing Association and not subject to Local Housing Allowance, the Bank Automated Credit System (BACS) will make payments to your account, or to your landlord, if you wish.

See 'Local Housing Allowance safeguard guidelines'. We make payments for claims, subject to Local Housing Allowance, into your bank/building society account. We can only make payments to your landlord if you meet certain criteria.

If you are more than eight weeks in arrears, we may pay your Housing Benefit direct to your landlord. This is unless it would not be in your interest to do so.

We make payments 4 weekly in arrears on the main payment run. We pay this on the Monday after the date you received payment. There are thirteen main payment runs in the financial year. To find out the dates of these payments, please see below.

Payments not paid 4 weekly in arrears include the first payment when you have made a new claim. It could also be if you have had a change of circumstances. We will pay these either on the main payment run, or on the weekly run. It depends on when the payment is due.

If you are in receipt of Universal Credit, your Housing Costs are included in your Universal Credit Payment and they are not paid by Eden District Council.

Payment dates

We will credit your Housing Benefit payments 4 weekly to either:

  • your bank account; or
  • your landlord's bank/building society account.

These dates cover the financial year 2020/21:

  • 20 April 2020
  • 18 May 2020
  • 15 June 2020
  • 13 July 2020
  • 10 August 2020
  • 7 September 2020
  • 5 October 2020
  • 2 November 2020
  • 30 November 2020
  • 28 December 2020
  • 25 January 2021
  • 22 February 2021
  • 22 March 2021

Important notice about your benefit reference number

Please note that your benefit reference number has changed due to us changing our software supplier. The new number is longer and starts with a 6. This is on your enclosed New Year entitlement letter.  This is the number you need to quote when making any Housing Benefit and/or Council Tax Reduction enquiries to us.

Impact Housing Association payment dates

  • 4 May 2020
  • 1 June 2020
  • 29 June 2020
  • 27 July 2020
  • 24 August 2020
  • 21 September 2020
  • 19 October 2020
  • 16 November 2020
  • 14 December 2020
  • 11 January 2021
  • 8 February 2021
  • 8 March 2021
  • 5 April 2021
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