Set up a Direct Debit or Standing Order

Setting up a Direct Debit online

To set up a Direct Debit online, you need:

  1. Council Tax reference number (8 digits long).
  2. Name(s) of the bank account holder(s).
  3. Bank account number.
  4. Bank sort code.

Once you have confirmed the Direct Debit, you will receive written confirmation of the setting up of the Direct Debit, this will include the dates and amounts of the payments collected from your bank account.

Apply for a Direct Debit

Complete the 'Council Tax pay by Direct Debit online' application form.

Direct Debit Guarantee

  • All banks and building societies that take part in the Direct Debit Scheme offer this guarantee. Your bank or building society┬ácheck the efficiency and security of the scheme.
  • If the payment amounts change, or the payment dates change, we will notify you 10 working days in advance of the debit from your account, or as otherwise agreed.
  • If we, or your bank or building society make an error, you will receive a full and immediate refund from your branch.
  • You can cancel a Direct Debit at any time by writing to your bank or building society. Please also send a copy of your letter to us.

Standing Order form

If you do not use Internet Banking, or Telephone Banking, you can complete a form to take to your bank. You will need the same information as for setting up a Direct Debit online.

Download the Standing Order form (PDF: 75Kb / 1 page).