We have processed around 15,000 rebates that have been paid to residents who pay by Direct Debit. Anyone who has set up a Direct Debit recently or where we have been unable to verify bank details, will need to apply for their rebate online. You will receive a letter letting you know if you need to do this.
Non-Direct Debit payers
You are required to complete a simple, online form to request the payment.
You will need your council tax reference number and bank details to hand to complete the online form. This form should take no longer than 5 minutes to complete and is the quickest and easiest way to submit your details to claim your rebate. Only one form needs to be completed per household.
If you have already received your £150 rebate, you are not required to complete this form. We are required to make sure the bank account is in the name of the person who is liable for Council Tax. We must also carry out verification on the bank details for those who do not currently pay by direct debit. You will also be given the option to have the rebate paid directly to your council tax account.
If you are having problems completing the form please contact the Customer Services Team on 01768 817817.
Letters will also be sent shortly to residents to their home address who we believe to be eligible for the £150 rebate. You do not need to wait for this letter to arrive in order to apply.
Government guidance allows for all payments to be made by 30 September 2022.
What is the Council Tax Energy Rebate Scheme?
The Council Tax Energy Rebate is a scheme to pay £150 to households in Council Tax bands A, B, C and D to help with the costs of rising energy bills. It’s part of a package of measures announced by the Government on 3 February 2022.
Will this show on my Council Tax bill?
Despite the name, it’s not part of the Council Tax system so you won’t see a reduction on your annual bill. The scheme uses information held for Council Tax purposes as the basis to work out who is eligible to receive the one-off payment of £150.
Who is eligible for this rebate?
You are eligible for this rebate if your home is in Council Tax band A to D and you were the liable person for council tax on 1st April 2022. This also includes any band E property paying the equivalent of band D where disabled relief has been applied. Please note:
- The property must be occupied
- The property must be someone's sole or main residence
- Payments must be made to the liable Council Tax-payer
- The property must be a chargeable dwelling.
Properties with the following exemptions will also be eligible:
- Class N - students
- Class S - under 18
- Class U - severe mental impairment
- Class W - occupied annexe.
Accounts in receipt of Council Tax Reduction (CTR) will be eligible.
Any properties that are unoccupied, classed as a second home, or the liable party is a local authority, corporate body, housing association, or government body, will not be eligible for the £150 Energy Bills Rebate.
What if my household isn’t eligible?
The Council has been given extra funding to provide support through a discretionary scheme to vulnerable households. We are currently considering the criteria for our discretionary scheme. Details will be on this webpage once this has been agreed.
Who can I talk to if I have a question about the scheme?
Please do not contact us regarding the Energy Bills Rebate at this time. We will update this website page as soon as we have further information. In the meantime, we would ask that any Council Tax payments due are paid as requested in accordance with your Council Tax bill.
Go to setting up a Direct Debit if you do not already pay by direct debit and you would like to set one up.
Check your council tax band on GOV.UK if you are not sure what Council Tax band your property is in.