Coronavirus (COVID-19) guidance

Coronavirus disease (COVID-19) is an infectious disease caused by a newly discovered coronavirus. The NHS, Government, Cumbria County Council and ourselves produced the information linked to below to help you, through the current coronavirus pandemic.

NHS and medical guidance and help

Coronavirus vaccination

Find out what to expect after your COVID-19 vaccination on GOV.UK. Although you may get some protection from the first dose, having the second dose will give you the best protection against the virus.

Read the COVID-19 vaccination: guide for older adults on GOV.UK.

See Immunisation on GOV.UK for further information on COVID-19 vaccinations.

Coronavirus tests

Find out how to get a free PCR test to check if you have coronavirus on GOV.UK.

Read testing for coronavirus on the NHS website to see how to get a test to check if you have COVID-19, find out what testing involves and understand your test result.

Find out about priority postboxes on the Royal Mail website and how Royal Mail are collecting and delivering coronavirus tests. 

Register for an antibody test kit to check if you've had coronavirus before on GOV.UK. An antibody test is a blood test to check if you’ve had coronavirus (COVID-19) before. You can register for an invite to get a test kit. The antibody test is a home test kit sent to you in the post.

See list of COVID-19 testing sites in Cumbria on NHS website that are available to anybody with COVID-19 symptoms in Cumbria.

Medical guidance

Read the COVID-19: advice for smokers and vapers on GOV.UK.

See coronavirus COVID-19 on the NHS website to get NHS advice about COVID-19, including symptoms, testing, vaccination and self-isolation.

Read about online health and prescription services on the NHS website for anyone registered with a GP surgery.

What to do if someone dies

Find out what to do when someone dies during the COVID-19 pandemic on GOV.UK. Government guidance, you may find useful if you have lost someone during the COVID-19 pandemic. The information is applies to deaths from COVID-19 and deaths from other causes.

Find out what to do when someone dies on GOV.UK for a step by step from register the death, notifying government departments and manage financial issues.

Read about grief after bereavement or loss on the NHS website. If these feelings are affecting your life, there are things you can try that may help.

Government guidance and restrictions

COVID-19 Response - Summer 2021

See COVID-19 Response: Summer 2021 on GOV.UK for details of the changes and dates.

COVID-19 Response - Spring 2021

See the roadmap out of lockdown on GOV.UK for details of the changes and dates.

Clinically extremely vulnerable people

Guidance on protecting people who are clinically extremely vulnerable from COVID-19 on GOV.UK.


Find out about volunteering during coronavirus (COVID-19) on GOV.UK.

Pets and animals

See the Coronavirus (COVID-19): advice for people in England with animals on GOV.UK.

Staying safe

See Coronavirus: how to stay safe and help prevent the spread on GOV.UK to find out what you can and cannot do while restrictions remain in place.

Transport and travel guidance

Face coverings: when to wear one and how to make your own on GOV.UK, which explains the reasons for wearing face coverings.

See Coronavirus (COVID-19): transport and travel guidance on GOV.UK for advice on all forms of travel.

See Coronavirus (COVID-19): safer travel guidance for passengers on GOV.UK. Government guidance on walking, cycling, and travelling in vehicles or on public transport during the coronavirus outbreak.

Find out about the Red, amber and green list rules for entering England on GOV.UK for the latest information on travelling abroad.

See travel abroad from England during coronavirus (COVID-19) on GOV.UK for travel restrictions: check the testing and quarantine rules when you travel abroad and return to England..

See self-isolating after returning to the UK: your employment rights on GOV.UK. Government guidance for employees and employers on self-isolating after returning to the UK.

See Coronavirus (COVID-19): requirements to provide public health information to passengers travelling to England on GOV.UK. Government information on the regulations for travellers entering England so they are aware of the public health advice and related duties for entering and staying within England.

See Coronavirus (COVID-19): jobs that qualify for travel exemptions on GOV.UK. Government guidance on what you must do before you travel and once you arrive.


Read what parents and carers need to know about early years providers, schools and colleges during COVID-19 on GOV.UK.

Test and trace parent or guardian support scheme From 16 August 2021 you can claim if you are a parent or guardian of a child or young person in the same household and need to take time off work to look after them.

Stay at home: guidance for households with possible COVID-19

See Stay at home: guidance for households with possible or confirmed cases of coronavirus COVID-19 infection on GOV.UK. It is important that we all take steps to reduce the spread of coronavirus (COVID-19) infection in the community to save lives and protect the NHS.

Coronavirus (COVID-19): getting tested

See Coronavirus (COVID-19): getting tested on GOV.UK for guidance on coronavirus testing, including who is eligible for a test, how to get tested and the different types of test available.

Read Guidance for contacts of people with possible or confirmed coronavirus (COVID-19) infection who do not live with the person on GOV.UK. Government guidance for people who have been notified by NHS Test and Trace that they are a contact of a person who has had a positive test result for COVID-19. 

See Coronavirus (COVID-19): antibody tests on GOV.UK, which are used to detect antibodies to the COVID-19 virus to see if it’s likely that you have had the virus before.

Test and trace adult support scheme. If you are working, on a low-income and are required to self-isolate, you could be eligible for a £500 payment.

Cumbria County Council advice and information

See Coronavirus (COVID-19) latest information on the Cumbria County Council website for information on schools and nurseries.

Eden District Council service changes

Keep up to date with any service changes

Follow us @EdenCouncil on Twitter and/ or Follow us @EdenDistrictCouncil on Facebook or on this website so we can notify you of any changes to our services.

Use online and telephone services

Register for my Account to pay, apply and report online or for council tax and benefits information.

Telephone 01768 817817 to speak with a customer service advisor.

Penrith Town Hall is open to the public by appointment only with a particular service.

Council tax, benefits and financial support

Choosing an alternate way to pay your council tax may help you to budget.

Preparing household waste for collection

Households where there is a confirmed, or suspected COVID-19 infection, should:

  1. Place all waste in a peddle bin liner or other rubbish bag and tie or knot the top of the bag when full.
  2. Place pedal bin liners or other rubbish bag in blue refuse bag, so waste is double bagged, and tie blue refuse bag in a double knot.
  3. Store full tied blue refuse bags in a secure location and mark for storage for at least 72 hours.
  4. After 72 hours the double knotted blue refuse bags can go out on your next collection day.

Waste should be stored safely and kept away from children. You should not put your waste in communal waste areas until negative test results are known, or the waste has been stored for at least 72 hours.

If a test for suspected COVID-19 is negative, waste can be treated in the normal way.

Contact Customer Services on the details below, if storage for at least 72 hours is not appropriate or possible. Customer Services will be able to advise you on how to arrange a Category B infectious waste collection by a specialist clinical waste contractor.

Our waste collection contractors will not collect waste placed in untied bin bags. Please ensure all waste is put out in tied bin bags.

See bins and recycling for the latest on refuse and recycling collections.

Last updated: Tuesday, 18 January, 2022.