Refuse enquiry form

Use this form to enquire about household and trade refuse.

There are separate forms to report:

• No bags were left to replace the ones collected - Blue bag refuse collection problem
• Blue bags which were missed in the refuse collection - Blue bag refuse collection problem
• A comment or complaint about the refuse service - Refuse comment or complaint report

Refuse service information

If you have registered for a My Account you can check your refuse collection day on the home page after logging in. Log in to My Account

If you have not registered for a My Account why not sign up today? A My Account will help you keep track of any ongoing requests you have with the council and will provide important information about what is going on in your area. You can view information about your house and services near you, including refuse and recycling collections and your recycling calendar. Register for a My Account

You can also check your refuse collection day on our website by searching for your address on My Area.

Household Waste Recycling Centres (HWRC) - Flusco and Kirkby Stephen

Enquiries relating to HWRC's should be directed to the Waste Disposal Team at Westmorland and Furness.