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What you say about our forms

  • PAYING ANY PARKING TICKET IS NOT AN ENJOYABLE EXPERIENCE. WHAT A RIDICULOUS WASTE OF TIME AND MONEY TO ASK FOR FEEDBACK ON WHETHER THE FORM NEEDS IMPROVING OR NOT
  • Easy access and plain English - great - but only as good as receiving a response from the Council within a reasonable time. Maybe consider a return reply protocol with timeline within
  • The form was good, easy to use and efficient. Two improvements may be: Allow more room for the write up of why the challenge is being made and the section on the challenge was too late in the form, I had to leave the form to consider what I was going to write and to keep it to 1000 characters.
  • On one or two of the form pages in Internet Explorer not all the form elements were completely visible

At the end of every online form is a chance to rate your experience and give us feedback. The comments shown above are real-life comments from that survey.
More about levels of satisfaction with forms

Form
Markets - report a problem that needs cleaning
Media enquiry form
Memorial erection and inscription permission
Memorial mason registration scheme
Memorial plaque at Penrith Cemetery Garden of Rest
Moving home? Tell us
Name or title change
Noise complaint
Notice of commencement or completion of certain stages of building work
Odour complaint
Ostriches - dangerous wild animals licence
Parking fine (PCN) challenge
Parking fine (PCN) payment
Parking permits for Penrith residents
Penrith historical record in photographs book order
Percolation test results
Personal licence (Licensing Act 2003)
Personal licence renewal (Licensing Act 2003)
Pest control request
Pet shop licence
Piercing (cosmetic) registration
Planning application - request a copy of plans
Planning permission
Planning permission - householder's application form
Planning permission - non-material amendment to granted planning permission
Planning permission - notice of application for planning permission
Planning permission condition - removal or variation
Planning permission condition approval of details reserved by condition
Planning permission enforcement - make a complaint
Planning permission reserved matters approval following outline planning approval

If you have a problem with a form please email web.admin@eden.gov.uk.

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