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What you say about our forms

  • The process was quick and easy to use and saves me having to try and contact the team during office hours.
  • Once I found what I was looking for it was simplicity itself
  • Too long-winded, with unnecessary detail requested. Could put someone off completion.
  • Form was easy to complete, but it was not clear whether the webpage was 'secure' or not.

At the end of every online form is a chance to rate your experience and give us feedback. The comments shown above are real-life comments from that survey.
More about levels of satisfaction with forms

Form
Blue bag collection - request assistance
Summary
If you are elderly or disabled and have difficulty with carrying, you can apply to have your blue bags, greenbox or garden waste bin collected from just outside your house rather than from the kerbside. To apply complete the online Refuse - back door collection review form below.
Complete online
Related information
Webpage onBlue bags

If you have a problem with a form please email web.admin@eden.gov.uk.

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