Eden District Council
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What you say about our forms

  • Found the process simple. A small box for comments on the form would be be useful to the user to 'express' any thoughts.
  • the form is easy and simple to use
  • Easy access and plain English - great - but only as good as receiving a response from the Council within a reasonable time. Maybe consider a return reply protocol with timeline within
  • Not enough space to give full details on request form.

At the end of every online form is a chance to rate your experience and give us feedback. The comments shown above are real-life comments from that survey.
More about levels of satisfaction with forms

Form
Housing Benefit claim - appeal against a decision
Summary
You can appeal against a decision not to give you Housing or Council Tax Benefit. You can make this appeal on the form below.
Complete online
Related information
Webpage onBenefits

If you have a problem with a form please email web.admin@eden.gov.uk.

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