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Eden District Council
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What you say about our forms

  • I received this message on conclusion of the challenge form: Success Thank you for your FormThe payment of your PCN has been successful.
  • The form refers to bins - we do not have bins we have blue bags. Please change the form.
  • The form itself is very simple to fill out, although the section labelled 'Secondary/Further Education' is confusing, as Higher Education is usually distinguished from Further Education, meaning a call was needed for clarification. However, the presentation of the form when generated was poor. All my GCSE grades were not listed correctly, and formatting for paragraphs was not supported. Not only does this make the form more difficult for reviewing by staff, but also gives a poor impression of the standard of english of candidates.
  • It would be helpful to have the option to go to a particular page rather than having to keep clicking next or previous, to get to the page needed.

At the end of every online form is a chance to rate your experience and give us feedback. The comments shown above are real-life comments from that survey.
More about levels of satisfaction with forms

If you have a problem with a form please email web.admin@eden.gov.uk.

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