The garden waste collection service in Eden District is getting back on track after a two-week suspension to resolve a contractual difficulty.
The service restarted as scheduled on 17 July and new contractor Cumbria Waste Recycling Ltd is pulling out all the stops to clear a backlog of collections.
Eden District Council’s Environment Portfolio Holder, Councillor Mike Tonkin, said: “A herculean effort is being made by our contractor to get this service back on track. As anticipated after a two-week suspension, many of the garden waste bins are very full. As a result, the crews are having to empty their wagons more frequently so some rounds are taking longer than usual and some are not being completed until the following day.
“We apologise to residents for any inconvenience clearing this backlog is causing and thank them all for their patience. Our contractor is making more wagons available to address this situation as quickly as possible and the crews may be working extended shifts clear the backlog. So if your garden waste collection is not completed on the scheduled day, please leave your bin out so that the crews can resume the service the next day. With only a few teething problems to iron out, it is hoped that the service will be running normally within two weeks.”
For more information about household Garden Waste Collection in Eden visit www.eden.gov.uk or email: customer.services@eden.gov.uk or telephone: 01768 817817.
ENDS
Notes to Editors
For more media information contact the Communication Officer telephone: 01768 212137.