Major emergency arrangements can be put in place to deal with any major incidents.
The Cumbria Local Resilience Forum (CLRF) consists of all organisations and agencies involved with emergency response in our communities.
Only call 999 if a crime is happening now, or if anyone is in immediate danger. For other types of emergencies such as flooding or gas, water and electricity problems see emergency numbers.
Non-emergency incidents and issues
Call the police on 101 (24 hours a day, 7 days a week) if a non-emergency incident is happening now or to report and get police help with other non-emergency issues. You can also use this number to contact your local police station or seek advice or information on other police matters.
You can also report minor or non-urgent crime by contacting Cumbria Constabulary.
If you have a hearing or speech impairment, send a text message, including:
- where you are
- why you need help
- to 18001 101
Anti social behaviour blights our lives and our communities. There is no need to suffer in silence, if antisocial behaviour is a problem in your area, let the police know by contacting Cumbria Constabulary.
There are a number of hazards associated with handling discarded needles and syringes and if discovered you should contact us to have them safely removed and disposed.
For advice if you or anyone you know is being abused see the information on hate crime. In an emergency always call 999.
The National Domestic Violence Freephone Helpline's fully trained female staff provide support, help and information 24 hours a day, telephone 0808 2000 247. Advice is also available on the NHS webpage getting help for domestic violence. In an emergency always call 999.
To find out who to talk to at Cumbria Constabulary about ongoing crime and antisocial behaviour issues in your area, go to Cumbria Constabulary's webpage on neighbourhood-overview.
You could consider joining your local Neighbourhood Watch for details see Cumbria Neighbourhood Watch Association.
To see a crime map of your area go to: www.police.uk.
Report a crime anonymously
You can report crime anonymously please visit crimestoppers-uk.org or phone 0800 555 111.
Cumbria Community Messaging
Cumbria Community messaging allows you to report crime and anti-social behaviour in your area. To register go to Cumbria Community Messaging website.
Wildlife crime takes many forms, from people shooting at birds with air guns in the local park to the more organised crimes of badger baiting and the trade in endangered species. For information on wildlife crime can be found by going to Cumbria Constabulary webpage on wildlife crime or the UK National Wildlife Crime Unit.
Rural crime prevention could be the theft of farming livestock, vehicles or heating and diesel oil. There are various schemes and methods in place to prevent these crimes taking place, such as Farmwatch, Horsewatch and the use of SmartWater. For further information on the rural crime and prevention see Cumbria Constabulary webpage on rural crime.
Noise can be a nuisance, depending on how loud and how often if happens it may become a statutory nuisance. To report noise nuisance complete the noise report form.
If you find someone rough sleeping in Eden please phone Eden Housing Association on 01768 861434 (during office hours) and 01768 861434 (out of office hours). The no second night out scheme (NSNO) aims to prevent anyone having to sleep outside for a second night.
Begging, prostitution and other street based crimes
Begging, street based sex work (prostitution) and other street based crimes such as pick pockets should be reported to the Police, telephone 101.
Drinking in the street
There are designated public place orders in place in Alston, Appleby, Kirkby Stephen and Penrith to prevent people drinking in the street. Anyone found drinking in these areas could face a fine, to find out more by contacting Cumbria Constabulary.
Broken street lights
When lighting is poor in the towns because of a broken street light it can encourage crime please report all broken street lights
Graffiti such as inscriptions, slogans or drawings scratched, scribbled or painted on walls or surfaces of public or private property should be reported, please complete the graffiti and vandalism online form.
If a vehicle or caravan has been parked in the same position for a period of time and you think it is an abandoned vehicle (or caravan) you can report it by completing the abandoned vehicle report form.
Fly-tipping of controlled waste is a serious criminal offence which carries a fine of up to £20,000 (unlimited if indicted to the Crown Court) or an offender can even be sent to prison. It is important to realise that it is also an offence to permit fly-tipping. To report fly-tipping please complete the online fly-tipping report form.
For further information:
- Contact: Customer Services
- Address: Eden District Council, Town Hall Penrith CA11 7QF
- Telephone: 01768 817817
- Email: firstname.lastname@example.org
- Fax: 01768 890470