The Kirkby Stephen Community and Council Centre provides access to information and services from the three tiers of local government - Cumbria County Council, Eden District Council and Kirkby Stephen Town Council. Having the opportunity to access all Council services under one roof is of undoubted benefit to local people.
On behalf of Eden District Council, the Centre handles enquiries about the Concessionary Travel Scheme (including issuing forms and verifying applications), Council Tax registration, billing and benefits, Business Rates, Democratic Services, Environmental Services including noise, pollution, environmental health, pest control and the dog warden service, footway lighting, Housing Associations, Housing Services, Housing Benefit, Parking, Planning Applications and Planning Policy, the Register of Electors, refuse collection, recycling and street cleaning. It also provides access to various District Council policy, strategy and consultative documents as well as Committee agendas and minutes.
With regard to County Council services, the Centre handles enquiries relating to Adult Education, Children's Services, Kirkby Stephen Civic Amenity Site, Democratic Services, Disabled Person's Car Badges, Highways and street lighting, Library and Archive Services, Public Rights of Way, Public Transport information, the Registration Service, Social Services, Student Support (including issuing and verifying applications for free school meals and clothing grants) and Trading Standards. County Council policy, strategy and consultative documents as well as Committee agendas and minutes are also available for the public to view.
The Centre is also the contact point for Kirkby Stephen Town Council and the venue for its regular monthly meetings. Members of the public may report matters of local interest or concern or find out more about local issues by calling into the Centre.
As a Community Centre, it provides community support and helps to facilitate community development. The Centre provides information and assists with queries on a range of subjects including job search, social security benefits, health issues, local voluntary agencies and community groups and activities. The Centre also provides public computer and internet access and access to Council websites, advice websites, health websites and for job search purposes is all free.
The Community and Council Centre works in partnership with other agencies such as Eden Citizens Advice Bureau, Penrith Jobcentre Plus, the Pension Service and Eden Time Bank to improve local people's access to services and opportunities. In addition, many community groups make use of the Centre and its facilities and the Upper Eden Community Plan initiative is currently operating from the Centre.
For more information about Kirkby Stephen Community and Council Centre and the area we serve, please visit www.kirkby-stephen.com
You can also contact the Centre by:
Alternatively you can write to:
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Address: Community and Council Centre, 17 Market Street, Kirkby Stephen, Cumbria, CA17 4QS
The Centre is open:
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Monday: 10am - 12.30pm
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Tuesday: 10am - 12.30pm
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Wednesday: 10am - 12.30pm and 1.30pm - 4pm
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Thursday: CLOSED
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Friday: 10am - 12.30pm and 1.30pm - 3.30pm
