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The National Food Hygiene Rating Scheme

Food Hygiene Rating - Helping you choose where to eat out

What is the Food Hygiene Rating Scheme?

The Food Hygiene Rating Scheme is a local authority / Food Standards Agency (FSA) partnership initiative. The scheme provides consumers with information about hygiene standards in food premises at the time they are inspected by local authority food safety officers. Inspections check compliance with legal requirements - the food hygiene rating given reflects the inspection findings. The purpose is to allow consumers to make informed choices about the places where they eat out or shop for food thereby encouraging businesses to improve their hygiene standards. To find out more go to Food Hygiene Rating Scheme on the FSA's website.

The FSA also explains the national scheme in the short film About the Food Hygiene Rating Scheme on You Tube.

What happens once I have been given a food hygiene rating?

Food Standards Agency Business toolkit for promoting good food hygiene, offers businesses ideas on how to promote hygiene standards and get the most out of their food hygiene rating.

For list of food businesses and their ratings search food hygiene ratings in Eden on FSA's website.

Businesses will be issued with a certificate and window sticker and encouraged to display them. The hygiene rating will be published online at ratings.food.gov.uk

What happens if I don't agree with my food hygiene rating?

In order to ensure that the scheme is fair to businesses, it has been designed to include a number of safeguards. These are: an appeal procedure; a 'right to reply'; and an opportunity to request a revisit when improvements have been made in order to be reassessed for a 'new' rating. Information for food businesses about these different safeguards is provided below.

For further information

  • Visit: Food Standards Agency website ratings.food.gov.uk/
  • Contact: Food, Health and Safety Team.
  • Email: foodratings@eden.gov.uk
  • Telephone: 01768 212 491
  • Address: Environmental Services Section, Eden District Council, Mansion House, Penrith, Cumbria CA11 7YG
Food Hygiene Rating Scheme window sticker 5

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