How do I report pollution?
Use the button to report pollution online. To discuss a problem, complain or get more information telephone the Environmental Protection Team on 01768 212490 or email: pollution@eden.gov.uk. Environmental Protection Team deal with pollution of air, land and some water courses, noise and odour.
Bonfires
What does the law say about garden bonfires?
If used in the correct manner, the occasional bonfire should not cause a major problem. However, under the provisions of the Environmental Protection Act 1990, smoke from bonfires can be classified as a nuisance. To be considered a nuisance the bonfires have to be a persistent problem, interfering substantially with your well being, comfort or enjoyment of your property. If this is case contact the air pollution officer on the Environmental Protection Team on 01768 212490 or email: pollution@eden.gov.uk.
Neighbours
I have a problem with huge Leylandii type trees, what can be done?
At present we have no specific legal powers relating to this problem. However Central Government have recognised this issue, and are currently working towards some methods of control.
My neighbour has a garden spotlight shining into my bedroom, what can be done?
There is no legislation covering this topic, however you should approach your neighbour, and ask them to re locate/re-angle the light, to avoid this situation. We are unable to take any action, but can offer advice.
My neighbours septic tank/cess pit is leaking onto my land, what can be done?
Try speaking to your neighbour, as they may not realise that this is happening. However, we have the power to ensure that a property has adequate means for the disposal of wastewater. If there is wastewater running across your land, this is not considered adequate disposal, and we can take the necessary steps to resolve this problem.
There is a heap of rubbish in my neighbours garden, what can I do?
If the rubbish is putrescible and likely to present an odour problem or attract vermin we can contact the person responsible and get the rubbish removed.
The Environment
What do I do if I think there is asbestos in my house?
If you are in doubt as to whether any material already in your home contains asbestos, or if you suspect your home contains damaged asbestos material, do not try to deal with it yourself. Contact the Council's Environmental Services Section for further advice about safe disposal.
How can I carry out a Radon test on my property?
Radon test packs are available from the Health Protection Agency, see the radiation page on their website for details.
How can I get my drinking water tested?
If you are not on mains water and have a private supply (from a borehole for example) a bacteriological and chemical analysis can be arranged by contacting the Environmental Services Section. There is a charge for this service and the person requesting the test pays the analysis fee. If you are on mains water you should contact United Utilities. http://www.unitedutilities.com/
Are farmers really allowed to spread what they like on their fields?
Yes, however they have to comply with legislation that is enforced by the Environment Agency (EA). We investigate these problems, and liase with the EA and the farmer to ensure as little disturbance is caused as possible. They should also not cause a statutory nuisance.
Do you have any information on the local Air Quality?
Yes we carry out monitoring of Nitrogen Dioxide levels around the district, and we have access to limited air quality information from some of the more polluting industries in the district. We also check with Central Government Department of Environment Transport & Regions, for maps of concentrations of major pollutants.
I live by an electricity sub-station, should I be concerned about my health?
For further information see Health Protection Agency website page on electricity substations and power lines.
The manhole in my garden is overflowing, what can I do?
If the manhole is on a length of drain which serves only your property then you must arrange the unblocking of the pipe yourself. If the pipe serves (or you suspect it serves) more than one property you should contact Environmental Protection Team on 01768 212490 for further advice.
For further information:
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Contact: Environmental Protection Team, Mansion House, Penrith, CA11 7YG
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Telephone: 01768 212490
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Email: pollution@eden.gov.uk
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Fax: 01768 890732
