Noise Complaints dealt with by the Council
Noise coming from items on the list below is dealt with by the Environmental Protection Team.
-
Commercial premises
-
Industrial premises
-
Domestic premises
-
Dogs
-
Construction sites
-
Fireworks
Fireworks Regulations 2004 has made it an offence for anyone under the age of 18 to possess fireworks. The regulations also prohibit the use of fireworks at night (11pm 7am) in England and Wales, with extensions for the following festivals:
- Until 1am following the first day of Chinese New Year
- On November 5th until 12am
- Until 1am on the day following Diwali day
- Until 1am on the day following December 31st
If you have a problem with any of the above please contact the Environmental Protection Team on the details below alternatively complete the online Pollution Control - Request for Service / Complaint Form. Should you wish to keep a record of the problem either before or after contacting the Council this can be done by filling in the Pollution Control: Odour, Noise and Smoke Complaint: Diary Sheet (PDF: 113Kb / 1 page)
-
Contact: Environmental Protection Team, Mansion House, Penrith, CA11 7YG
-
Telephone: (01768) 212490
-
Email: env.health@eden.gov.uk
-
Fax: (01768) 890732
Noise Complaints dealt with by Police
Noise coming from any of the items on this list below is enforced by the Police. Penalty for breach of curfew is up to £5000 fine and/or six months imprisonment.
Traffic
The Council is unable to deal with general traffic noise, but can take action for noise from:
- car repairs,
- car radios,
- car alarms and
- parked refrigeration vehicles
Aircraft
- Civilian
- Military aircraft
Any complaints about military aircraft should be addressed to:
Ministry of Defence, DAS(LA)Ops+Pol, Room 671, Metropole Building, Northumberland Avenue, London WC2N 5BP
Email: lowflying@defence.mod.uk
Give as many details as possible to aid identification of the offending aircraft.
Railways
The Council has no powers to deal with noise from the normal movement of trains, however, if noise from maintenance or other activities on the tracks are causing a problem, we may able to help.
Military Noise
- Military aircraft see above
- Noise from military activities, the Council has no powers to deal with such noise, but is aware that some parts of the district are covered by local agreements. Contact the Pollution Control Team for further information.
