Your blue bag collection day may change on Monday 4 April 2011 when the household rubbish collection service rounds are changed throughout the district. To find out more see blue bag collection day changes.
Household rubbish is collected weekly on a schedule day. Rubbish needs to be in a blue bag tied securely and set out at the boundary of a property on the kerbside and visible from the side of the road. When we collect your rubbish we will leave a maximum of two replacement blue bags depending on how many bags to set out. If no sacks are left out no replacements will be provided. Additional blue bags can be purchased from the Council at a cost of £1.25 each.
How can I find out if some of my rubbish can be reused?
If you think that some of your rubbish can be reused but don't know what to do with it have a look at the Eden waste A-Z.
If you are new to the area to receive your blue bags telephone 01768 817817. You will receive replacement blue bags when you set your rubbish out. You will also be told if you live in an area where the greenbox scheme or garden waste bin scheme operate.
How can I find out which day my rubbish is collected?
You can find out this and other information by putting your postcode into My Eden.
Blue bags should be tied securely and set out no earlier than the night before the day of collection. Bags should be set out at the boundary of the property on the kerbside and visible from the roadside.
What if I need more blue bags?
If there are six or more people in your household or where additional waste is generated by a medical condition you can apply for more blue bags. To apply complete the online form for more blue bags for families of 6 or more. If you would like more and don't have a large household you can buy more blue bags at a cost of £1.25 each from:
- Appleby: Eden Bridge Newsagents, The Sands
- Alston: Tourist Information Centre, Town Hall
- Kirkby Stephen: Council and Community Centre
- Penrith: Mansion House
- Penrith: Town Hall
- Online by completing the form to purchase extra blue refuse sacks.
What can I not put in my blue bag?
Please do not dispose of clinical waste, garden rubbish, rubble, building waste, bricks, concrete, vehicle batteries, cans of paint or oil in your blue bag. We have other collection services for:
Can I use a dustbin instead?
You can only set a two handled steel dustbin out for collection if it contains nothing but ashes from the open fire in your home.
What if I can't carry my blue bag?
If you have either a disability or infirmity which makes it difficult for you to carry your blue bag you can apply to have it collected from your property. To apply complete the online assisted collection request form or telephone 01768 817817.
What do I do if my blue bags have not been collected?
If your blue sacks have not been collected you can let us know by completing the online missed refuse (blue bag) collection form or telephoning 01768 817817.
Rubbish is normally collected within 24 hours after it has been reported, this may be affected by bad weather conditions.
For further information:
