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Frequently asked questions about dogs

Where can I get dog welfare advice?

All dog owners have a legal responsibility to make sure their dogs needs are met. Advice on dog welfare and dog owner responsibilities can be provided by our Community Warden, a vet or the RSPCA.

If you have any concerns about the welfare of an animal, please call the RSPCA on 0300 123 4999. The Community Wardens will not be able to report on your behalf. You may do this anonymously if you wish.

What should I do if my neighbours' dog barks excessively?

In the first instance you should approach your neighbour to discuss the situation. Your neighbour may not even be aware that there is a problem. If this doesn't resolve the problem you can contact the Environmental Protection team to discuss the issue.

Does my dog need identification?

Yes. Your dog must wear a collar with a tag (showing the owner's address and telephone number) by law, unless your dog is 'working' on a farm, for example. New legislation requires all dogs to be micro chipped by 6 April 2016 in England, including working dogs.

If you dog wears a collar and ID tag then a member of public who has found your dog will be able to contact you directly. Do not presume that other people on your street or in your village will know who owns your dog.

Who do I call if I have lost my dog?

As soon as possible report your dog missing by telephoning Eden District Council on 01768 817817. We keep a register of all lost and found dogs within Eden district. It is also worth informing the local vets. If you live close to the border of Eden district you should also call neighbouring District/Borough Councils. You may also wish to contact the micro-chip company (if your dog is micro-chipped) and tell them. The details should be on the paperwork you were given from the micro chipper.

What do I do if I have found a stray dog?

If possible make sure that the dog is secure. To arrange for the dog to be collected by a Community Warden telephone 01768 817817 as soon as possible. We will take it to licensed kennels until the owner comes forward. Eden District Council employs a contractor out of office hours to also collect stray dogs, so always call 01768 817817.

Can I keep the stray dog I found?

Even if you are keen to keep the dog, you must contact the Community Warden on 01768 817817, who will collect the dog and take it to licensed boarding kennels where it will remain for 7 days. If, after that time, the dog has not been claimed, your details can be given to whichever rescue or re-homing organisation the dog is passed on to. If they feel that you are suitable, you will then be expected to go through their normal adoption criteria for transfer of ownership.

Why is it not advisable to look after a stray dog in my own home?

  • Sometimes people keep a stray dog in their home without informing the Community Warden. By doing this you could be accused of theft.
  • The description of the dog you leave with the council may not be very accurate and the owner, who is looking for that dog, may not realise that the dog is theirs, which delays the dog and owner being reunited. This can cause great upset and distress to both the owner and their dog.
  • The dog may be micro-chipped but will not be scanned unless the Community Warden has been contacted and visited. 
  • The dog may have an illness or infection, which could make your existing pets ill, or infest your home and be expensive to treat. It may also be injured and need costly treatment. It may not be up to date with vaccinations and be susceptible to infection or illness as a result.
  • It is very easy to become emotionally attached to the dog, making handing it back to the owner very traumatic.
  • If the owner reclaims the dog through the Community Warden, it enables the responsibilities of dog ownership to be discussed with them and advice given.
  • Handing the dog over to the Community Warden gives it the best chance of being reunited with its owner through our tried and tested system.
  • If you do keep the dog in your home, you must inform the Community Warden. You are then obliged by law to keep the dog for a period of 28 days. After this period, you can keep the dog until a person with proof of ownership claims it - in other words, you can never be the legal owner of the dog and the original owner may demand the dog back at any time, no matter how long you have kept it or how much money you have spent.

I would like to give an unwanted dog a home. Where do I go?

Please contact a local dog rescue centre or rescue societies such as:

What is the law regarding dog fouling?

  • You must clean up after your dog in areas that are covered by the Dog Control Order.
  • The penalty for failing to pick up after your dog is £75 (or £1,000 if you are taken to court).

What is the law regarding dogs on leads?

Dogs must be kept on a lead at all times on any land which is within 40mph (or less) traffic control zone and which is open to the air and to which the public are allowed to have access and which is one of the following:

  • all public pavements, verges and footpaths
  • our allotments
  • Penrith Castle Park
  • the cemeteries at Alston, Appleby, Garrigill, Nenthead and Penrith.

For further information see the Dog Control Order.

Where are the dog exclusion zones?

Dog are excluded from the following areas:

The penalty for allowing a dog into an exclusion zone is £75 (or £1,000 if you are taken to court). For further information see the Dog Control Order.

How do I report a dangerous dog?

Dangerous dogs are the responsibility of the Police. If you think a dog is dangerous contact the Police on the non emergency number 101. This includes if your dog has been attacked by another dog.

For further information:

  • Contact: Community Warden
  • Address: Mansion House, Penrith, CA11 7YG
  • Telephone: 01768 212490
  • Email:
  • Fax: 01768 890732

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