Pay your Business Rates

You can pay your Business Rates in the following ways:

• ten monthly instalments, for 18th April to 18th January, payable on the 18th of the month. 
• annual or half-yearly

You will need your Business Rates reference number before you can pay. You can pay in one of the following ways:

Pay online

To pay online you will need your:

• Business Rates reference number (8 digits long)
• Debit card (sorry we do not accept credit cards).

Business Rates (NNDR) (debit card only)

Pay by Direct Debit or Standing Order

See setting up a Direct Debit or Standing Order payment.

Pay by telephone

To pay by telephone you can either:

• Telephone: 01768 867324 or 865733 automated service available 24 hours, 7 days a week.
• Telephone: 01768 817817 during office hours to speak to a member of staff.

Pay by BACS, Internet Banking or Telephone Banking

Your bank will require the Council's bank details (Sort Code 20-66-97, Account Number 20346780) and your Business Rates reference number from your bill.

Pay at the Post Office

Payments can be made by cash, cheque or debit card at any Post Office. Please note cheques should be made payable to Post Office Ltd.  All payment documents such as bills, reminders etc now have a barcode on them and this is all you need to make a payment at the Post Office.  If you have a payment card you can continue to use this, but please stop using it if you move to new premises. 

At a Payzone Point

You can also make payment at Payzone Bill Payment outlets.  You will need a bill or other document with a barcode on it.

What happens if I don't pay?

We expect you to organise your finances so that instalments are paid by the due dates and will not normally make alternative arrangements, for more information see difficulties in making payments.

If you do not pay an instalment within 14 days of the due date a reminder notice will be issued. Only one such notice can be issued in any one financial year, so if an instalment is missed for a second time you will be sent a 'final notice' for the full remaining amount due for the year. Further non-payment will result in the issue of a summons with additional costs of at least £63. For more information see Business Rates recovery and enforcement.

For further information about making payments:

• Contact: the Local Taxation Team
• Address: Revenues and Benefits Section, Town Hall, Penrith CA11 7QF
• Telephone: 01768 212220 or 212232
• Email: brates@eden.gov.uk
• Fax: 01768 890470