Business rates or non-domestic rates are collected by local councils and are the means by which businesses and others who occupy business property make a contribution towards the cost of local services. The rate is pooled by central government and redistributed to local councils according to the number of people living in the area. This money together with revenue from council taxpayers, revenue support grant provided by the Government and certain other sums is used to pay for the services provided by your local council and other local Councils in the area.
-
Contact: Local Taxation Team, Revenues and Benefits Service, Town Hall, Penrith CA11 7QF
-
Telephone: 01768 212220 / 212232
-
Email: brates@eden.gov.uk
-
Fax: 01768 890470
-
Opening Hours:
Monday - Thursday 8.45am - 5.15pm (please note that we open at 10am on the second Wednesday of each month to allow for staff training)
Friday 8.45am 4.45pm
Visit the Business Link website for a comprehensive guide to Business Rates giving details on rateable values, the national multiplier, transitional arrangements, how your bill is calculated, relief schemes etc Business Link: business rates.
Moving in or out
If you are moving in to new business premises or vacating your current premises you can give us the details by telephone or email (details above) or you can use the downloadable forms:
Are you satisfied with the service you have been offered?
We welcome customer feedback and use this to continually improve the service we offer. Details of how to make a compliment, comment or complaint are on the Comments, Compliments and Complaints page.
