If the bailiffs are unable to recover the monies, the account is returned to the Council with the reason why. (This is known as certificated Nulla Bona (PDF: 157Kb) )
At this stage the recovery team will write to the customer advising them of their intention to take them to Court for committal proceedings. A last chance letter (PDF: 6Kb) is sent and even at this stage we direct them to pay by instalments, this time however we tell them what amount we expect to paid.
For further information
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Contact: Recovery Officer
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Email: recovery@eden.gov.uk
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Telephone: (01768) 212217 212189 212215
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Fax: (01768) 890653