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Difficulties in Making a Payment?

If you are experiencing financial difficulties and cannot pay, please contact the Local Taxation Team without delay.

  • Telephone: 01768 810067 (between 11am and 5:15pm Monday to Thursday and 11am and 4:45pm on Friday)
  • Email: counciltax@eden.gov.uk
  • Fax: 01768 890470
  • By Post: Local Taxation Team, Revenues and Benefits Section, Town Hall, Penrith, Cumbria CA11 7QF

Citizens' Advice Bureau

The Citizens' Advice Bureau offers independent financial advice to anyone who has problems with their financial affairs. See the following for details for your nearest office:

There is also advice available on the Citizens' Advice Bureau advice guide website.

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