Eden District Council
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Website Availability

Whilst we aim for 100% availability we have a commitment to make our web services available for 98% of the time. This includes all public facing servers and is covered by a service level agreement with our website hosts. The table below shows site availability over the previous 12 months. Figures include any downtime for planned maintenance.

Month Service availability (%) Target met?
April 2016

99.99

Yes

March 2016

99.95

Yes

February 2016

99.96

Yes

January 2016

99.79

Yes

December 2015

100

Yes

November 2015

98.74

Yes

October 2015

99.99

Yes

September 2015

*90.15

No

August 2015

99.63

Yes

July 2015

98.51

Yes

June 2015

99.64

Yes

May 2015

99.10

Yes

*The percentage of server availability is lower than 98% in September 2015 due to payment information being migrated to a new server and problems following this migration.

Website availability for the last 12 months was 98.76%.

We report our site availability using information from Siteimprove reporting service.

For further information:

  • Contact: Web Coordinator
  • Email: web.admin@eden.gov.uk
  • Telephone: 01768 212 296
  • Address: Eden District Council, Town Hall, Penrith, Cumbria CA11 7QF

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