Whilst we aim for 100% availability we have a commitment to make our web services available for 98% of the time. This includes all public facing servers and is covered by a service level agreement with our website hosts. The table below shows site availability over the previous 12 months. Figures include any downtime for planned maintenance.
| Month |
Service availability (%) |
Target met? |
| April 2013 |
99.94 |
Yes |
| March 2013 |
99.99 |
Yes |
| February 2013 |
*96.81 |
No |
| January 2013 |
99.94 |
Yes |
| December 2012 |
99.96 |
Yes |
| November 2012 |
99.75 |
Yes |
| October 2012 |
100 |
Yes |
| September 2012 |
99.98 |
Yes |
| August 2012 |
99.99 |
Yes |
| July 2012 |
99.39 |
Yes |
| June 2012 |
99.99 |
Yes |
| May 2012 |
99.98 |
Yes |
* The downtime was due to server room rewiring on weekend of 2 February 2013.
Website availability for the last 12 months was 99.62%.
We report our site availability using information from Site Confidence reporting service.
For further information:
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Contact: Web Team
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Email: web.admin@eden.gov.uk
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Telephone: 01768 212296
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Address: Eden District Council, Town Hall, Penrith, Cumbria CA11 7QF
