Whilst we aim for 100% availability we have a commitment to make our web services available for 98% of the time. This includes all public facing servers and is covered by a service level agreement with our website hosts. The table below shows site availability over the previous 12 months. Figures include any downtime for planned maintenance.
| Month |
Service availability (%) |
Target met? |
Comment |
| January 2012 |
99.96 |
Yes |
|
| December 2011 |
99.98 |
Yes |
|
| November 2011 |
99.89 |
Yes |
|
| October 2011 |
99.93 |
Yes |
|
| September 2011 |
99.76 |
Yes |
|
| August 2011 |
99.92 |
Yes |
|
| July 2011 |
99.86 |
Yes |
|
| June 2011 |
99.80 |
Yes |
|
| May2011 |
99.89 |
Yes |
|
| April 2011 |
99.57 |
Yes |
|
| March 2011 |
99.29 |
Yes |
|
| February 2011 |
98.64 |
Yes |
|
Website availability for the last 12 months was 99.71%.
We report our site availability using information from Axzona's reporting service.
For further information:
