How often do our various web servers go down?
We aim to keep our online services available 100% of the time. Monthly figures for the last year are shown on our website availability page. Sometimes our site will not be available due to circumstances beyond our control or essential work and these are shown on our planned maintenance page.
How many people use the site?
We show the visits over the last year on our site traffic page.
What are people saying about our site?
We give you the opportunity to let us know how you think about this site in two anonymous surveys:
- an exit survey to approximately 1 person in 5 who uses the site
- a satisfaction survey at the end of every online form
Summary of key findings from those surveys
Our responses to your comments
For further information: