We are fully committed to making sure our website is available to everyone, regardless of their ability or technology used. More details, including our Web Accessibility Policy and its Equality Impact Assessment can be found in our web accessibility statement.
This page contains some ways that can you use this site if you are having difficulties.
We have provided the following aids for people who have problems using a mouse and rely on keyboards:
- All pages on our main site have a link to bypass the navigation menu and jump straight to the content.
- We have also provided keyboard access to our embedded video player controls for people not using Internet Explorer.
For further information see the table of keyboard shortcuts for your system on Wikipedia.
Although we have provided a widget to change text size on this site it will not work in all areas of our websites (for example: payments, planning applications, forms, mapping and search).
We believe that it is far better to help people understand how to do this with their browser settings. That way, they can do it for all sites not just this one.
If the text is too small (or too big) for you to comfortably read then you can resize it accordingly. Instructions are given for the latest versions of major browsers below:
From the Page menu choose Text Size and choose the size you want. OR
Alternatively you can hold down the Ctrl key and press the + key to increase the text size. Use the Ctrl key with the - (minus) key to reduce the text size
From the View menu choose Zoom. Select the appropriate option from the zoom menu. OR
Hold down the Ctrl key and press the + key to increase the text size. Use the Ctrl key with the - (minus) key to reduce the text size.
Changing the colour scheme
We don't provide a widget to let you change text and background colours for this site. We believe that it is better to help you understand how you can do this yourself from your browser settings.
Excellent help is available from the BBC My Web My Way pages:
Where possible we try to provide downloadable documents in multiple formats including PDF, Microsoft Word documents (.doc) and rich text format (.rtf)
If you have difficulties reading or obtaining information from a PDF save the PDF as text from in Adobe Acrobat reader.
Where possible we try to provide structured downloadable documents. However, as you may appreciate, this involves a serious training and resource implication for a small Council such as ours.
We appreciate that it must be extremely frustrating to not be able to access information through no fault of your own but we ask you to be patient whilst we continue to work on improving the accessibility of our site.
If you find any of our downloadable documents present a barrier to accessing information because of a disability please contact us giving details of the document in question, the problems encountered and what we could do to help.
You can listen to our site rather than read it. At the top of every page of the main web site is 'Listen' link and it will launch the page in an application called ReadSpeaker. You do not need to download anything onto your computer for this to work. More help with ReadSpeaker.
To request content on our site in either large print format or on CD complete request information in an alternative format online form.
How you can help us to improve the site
We always need volunteers with disabilities to help test the site and let us know where we are inadvertently creating problems. If you wish to be involved please contact the Web Team by emailing firstname.lastname@example.org. Thank you.